Emergency Dispatcher Richard M. Barkenquast (1950-2020) (MI)

IDA, Mich. — Richard M. Barkenquast, a restaurant owner, assistant fire chief, and county emergency dispatcher who took his high-pressure duties in stride, died Aug. 14 in Regency Hospital, Sylvania. He was 69.

Mr. Barkenquast of Monroe County’s Ida Township had chronic obstructive pulmonary disease and lymphoma and suffered a stroke in 2012, his family said…

CAN’T TALK IN AN EMERGENCY? NOW YOU CAN TEXT 9-1-1 (MD)

Beginning today, Marylanders have the option of texting 9-1-1 for help if they cannot call the number.

In an emergency, it is not always possible to speak out loud so the Maryland assembly adopted a way to enable those with a cell phone to text in their emergency. Sen. Cheryl Kagan of District 17, NG911 commission chair, headed the effort… READ MORE

Harvey lays off dispatchers as city moves forward with outsourcing 911 emergency services (IL)

In a move that’s been many months in the making, Harvey laid off its skeleton crew of emergency dispatchers in preparation for the city’s transition to an outsourced dispatch model that officials expect to reap significant cost savings for the cash-strapped community.

Mayor Christopher Clark did not elaborate Thursday on the layoffs or his plans for the city’s dispatch operations going forward, saying only that residents’ service would not be disrupted.

Triumph approves emergency center at Gulf/Franklin (FL)

Another step toward Gulf Coast State College President Dr. John Holdnak’s vision to transform Gulf County into a magnet for drone technology in the region. 

The board of Triumph Gulf Coast, Inc., last week gave final approval to a $5.147 million grant to GCSC to establish a Technical Center for Emergency Response and Communications at the Gulf/Franklin campus… READ MORE 

In our opinion: Utah’s 911 dispatchers have a small emergency (UT)

To say 60 seconds can mean the difference between life and death is no exaggeration when it comes to a heart attack, stroke or an escalating domestic violence scenario. Yet, that’s about the number of seconds at least 17,500 callers to 911 waited before their call was answered by Utah’s largest dispatch center last year.

That’s one finding from an audit presented to the Legislative Audit Subcommittee on Tuesday. To call the results “troubling,” as Senate President Stuart Adams did, seems an understatement…

New Tech Helps Tennessee Guard with Domestic Operations (TN)

NASHVILLE, Tenn. – In the early morning hours of March 3, a storm system moved through the state of Tennessee which produced deadly tornadoes killing 24 people, damaging over 1,500 structures and leaving over 80,000 Tennesseans without power across four counties.

In Nashville, one of those tornadoes incapacitated one of four master sites that supports a statewide land mobile radio system, severely inhibiting public safety communications across the region for the first two days of the response effort…