by ECC Editor | Sep 1, 2020 | Comm Center News
BEND, OR — Many people are having a difficult time dealing with the mental health impacts of the COVID-19 pandemic…it’s happening not just here, but across the state and nation. The Head of Deschutes County Behavioral health Janice Garceau (gar-so) tells KBND there’s been an uptick in 9-1-1 calls about mental health concerns. Garceau says when people reach out for help it’s for serious reasons including depression, thoughts of self harm and despondency… READ MORE
by ECC Editor | Sep 1, 2020 | Comm Center News
Maria was having a hard time calming down at her elementary school in Waterbury. On a December day just before holiday break in 2018, she was hitting and kicking staff and knocking books off the bookcase. She had recently entered foster care, and this was her third behavioral episode in three weeks.
So the school staff called 9-1-1, telling the dispatcher there was a “four-year-old female out of control… READ MORE
by AllThingsECC.com | Sep 1, 2020 | Comm Center News
DC’s Office of Unified Communications (OUC) handles the 311 and 911 calls in the District. Are those calls being mishandled? Our #TheQandA is here with that answer.
WASHINGTON — The mission of the DC Office of Unified Communications is to provide a fast, professional and cost-effective response to emergency and non-emergency calls in the District.
But according to Ward 4 ANC commissioner Evan Yeats, and former WUSA9 reporter Dave Statter, OUC isn’t delivering on that mission…
by ECC Editor | Sep 1, 2020 | Comm Center News
Rio Blanco County residents concerned about keeping dispatch services local filled the commissioners’ meeting room to overflowing Monday.
Sheriff Anthony Mazzola put out a statement on social media this weekend stating he was told late Friday by Commissioner Gary Moyer that the board had decided to move the county’s local dispatch services to the Craig call center as of Jan. 1, 2021, in an attempt to make up for an anticipated $2.2 million in budget cuts for 2021. Mazzola said he was told to have his employees attend the meeting… READ MORE
by AllThingsECC.com | Sep 1, 2020 | Comm Center News
On August 31, 2019 the unthinkable happened, and for many Odessans their first instinct was to call 911 to report the incident they saw.
“And as soon as I walked in I heard the phones just ringing and ringing and ringing. I just jumped on the phone and I started answering.” Michele Racca is the Director of Public Safety Communications for the Odessa Police Department. She says that it was an environment like she had never seen before. “You know I want to say that it was controlled chaos…
by ECC Editor | Sep 1, 2020 | Comm Center News, Press Release
Does 911 really know where you are? Thanks to the work of multiple Buncombe County departments, the location information emergency responders depend on is more accurate than ever before. While Emergency Services has always had reliable data, the County’s work on the statewide deployment of Next Generation 911 (NG911) means more ways to communicate during an emergency, improved location accuracy, upgrades to on-scene information for first responders, multi-agency compatibility, and more… READ MORE
