LUBBOCK, Texas– Lubbock County 911 dispatchers have all hands on deck to serve the community during these uncertain times of COVID-19. As the first to respond to any emergency dispatchers are learning to adhere to new protocols in order to account for calls concerning the virus. Jessica Ramos has served as a dispatcher for 9 years and says 2020 has been the most chaotic…
By Edward Parkinson, CEO, FirstNet Authority
The vision for a Nationwide Public Safety Broadband Network (FirstNet) is rooted in the interoperability challenges that have faced our nation’s first responders for decades. The 9/11 attacks served as a catalyst for recommendations from the 9/11 Commission for interoperability across networks that transcend individual agencies.
Congressional action led to the development of the organization that I lead, the First Responder Network Authority (FirstNet Authority), that is charged by federal law to ensure the building, deployment, operation, and improvement of the nationwide public safety broadband network in consultation with public safety. READ MORE
PRINCE WILLIAM COUNTY, Va. (WDVM) — Prince William County public safety officials have announced a new app that will allow individuals to provide information to 9-1-1 operators.
The service, called “smart 9-1-1”, allows residents to make a free account, where they can contribute relevant information to help first responders during an emergency.
Information such as who may be in the home, medical conditions and where the patient may be located can be sent to first responders… READ MORE
The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) recommended BSO’s Regional Communications for reaccreditation. BSO’s Regional Communications is the largest CALEA accredited communications center under the Public Safety Communications Accreditation Program. BSO’s Pretrial Services and Probation divisions also earned full reaccreditation from The Florida Corrections Accreditation Commission (FCAC) for their compliance with rigorous standards and industry best practices… READ MORE
LEBANON, Pa. (WHTM) — A new memorial is being planned in Lebanon County to honor first responders currently serving and those who died in the line of duty.
It will be built in conjunction with the new Lebanon County 911 communications center.
The county is in the planning stage to 10 acres of farmland in North Cornwall Township into its new communications hub… READ MORE
HOLBROOK — Director Steve Hooke and the staff at the Holbrook Regional Emergency Communications Center (HRECC) would like to educate residents about accidental 911 calls and what residents should do if they accidentally call 911 or without knowing.
The HRECC reports a drastic increase recently in accidental 911 calls, in which individuals have either hung up the phone prior to the call being received by the public safety answering point (PSAP) or once the telecommunicator has answered the call. These calls often originate from smart devices, smart watches or tablets.
