Public Safety seeks input on dispatch fee system (VT)

The Vermont Department of Public Safety would like to hear from first responders and members of the public as part of the process of enacting a fee structure for dispatch services through Vermont State Police Public Safety Answering Points.

Dispatchers most often are the first contact that people have with the Vermont State Police and the 100+ agencies for whom we provide dispatch services. VSP dispatch centers are staffed 24 hours a day, 7 days a week to provide emergency and non-emergency support to the people of Vermont. This means we answer every phone call, assess the safety needs of callers, and dispatch a wide array of resources to the public…

Billy Bob Brown Jr. Appointed Assistant Director for Emergency Communications at CISA

Today, Director Christopher Krebs appointed Billy Bob Brown Jr. as Assistant Director for Emergency Communications at the Cybersecurity and Infrastructure Security Agency (CISA).

CISA enhances public safety interoperable communications at all levels of government and conducts extensive, nationwide outreach to support and promote the ability of emergency response providers and relevant government officials to communicate in the event of natural disasters, acts of terrorism, and other hazards…

Richmond police dispatcher helps father deliver baby (VA)

In a situation that would frighten any father, a Richmond man recently called 911 to say his wife was in labor and they weren’t going to make it to the hospital.

Thankfully, a well-trained police dispatcher was on the other end of the line.

Just after 11:30 a.m. on Thursday, Sept. 29, Deana Koyl, a supervisor at the Richmond Communication Center, answered the father’s 911 call and learned the baby’s head was already visible, according to the Richmond Police Department…

Wake County, N.C. deploys ASAP to PSAP

Wake County, North Carolina, including the City of Raleigh, joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP).

ASAP technology automates communication from alarm monitoring central stations to PSAPs and 911 centers, resulting in faster, more accurate emergency response… READ MORE

Recognizing 35 years of service (OR)

COOS BAY — Sept. 17 marked the 35-year anniversary of Rhonda Wilson as a 911 dispatcher for the City of Coos Bay.

Wilson began her career as a part-time dispatcher in the Coos Bay Police Department Communications Center in September 1985 and was hired as a full-time dispatcher in May of 1986, according to the City of Coos Bay. During that time, Wilson has seen a lot of change in the department relating to computer technology, radio communications and different policing philosophies which accompanied different police chiefs and supervisors… READ MORE