Tuscaloosa residents can now text 9-1-1 in emergencies (AL)

BIRMINGHAM, Ala. (WBRC) – People in Tuscaloosa County now have another way to alert 9-1-1 that there’s an emergency.

Rod Coleman, Tuscaloosa County’s 9-1-1 Director told WBRC that dispatchers are using technology allowing people to text 9-1-1 for emergencies and not just call for help for about two weeks.

Coleman said texting 9-1-1 for help is a service that’s slowly growing nationwide… READ MORE

Board declares emergency over Humboldt County’s 911 system failures (CA)

One week after reviewing a facilities master plan, which included a recommendation for the renovation of sheriff’s office infrastructure, the Humboldt County Board of Supervisors voted unanimously to declare a facilities’ emergency over the state of the county’s 911 radio communications system.

“This is a major public safety issue,” said 2nd District Supervisor Estelle Fennell.

The move will allocate more than $650,000 toward repairs and upgrades that will stabilize the failing system…

IWCE Virtual Session – Public Safety DAS and BDAs: Focus on Network Infrastructure

IWCE Virtual on August 24-27,2020 brought the global critical communications community together for 5 days of education, networking, new technology trends and much more! Now you can catch up on up on some of the most impactful sessions you might have missed at the show.

In this session, you’ll hear several OEMs and other experts discuss DAS and BDAs for public safety and the current state of the Emergency Responder and Radio Communications Systems (ERRCS). In-building wireless has become an integral part of critical infrastructure for both first responders and citizens, and the marketplace for in-building coverage has expanded dramatically, with FirstNet, new materials and processes in cabling, and new jurisdictional requirements…

NENA Cancels In-Person NG9-1-1 Standards & Best Practices and 9-1-1 Goes to Washington Conferences

NENA announced today that it has canceled its upcoming in-person events the NG9-1-1 Standards & Best Practices Conference (originally planned for January 21) and 9-1-1 Goes to Washington (originally planned for February 21) due to the ongoing public-health and safety concerns related to the coronavirus (COVID-19) pandemic. NENA is exploring the possibility of hosting a virtual 9-1-1 Goes to Washington in February of 2021 and looks forward to resuming the in-person Standards & Best Practices Conference in January of 2022.

Nova Scotia to begin testing new 911 system that could accept pictures, video (Canada)

Nova Scotia’s Emergency Management Office is about to test a new system that will push its 911 phone service into the 21st century. 

Next-Generation 9-1-1 is a digital system that not only accepts voice calls, it will also allow emergency crews to better locate people in need, receive real-time text messages, and eventually accept pictures and video… READ MORE  

Berrien County Names Dispatcher Of The Year (MI)

Berrien County’s 911 Telecommunicator of the Year is Melissa Hensley. During a meeting of the Berrien County Board of Commissioners this week, Hensley received the honor with the 911 Advisory Board’s Jack Fisher saying she helped save a life by staying calm during a high-pressure call.

“On December 12, 2019, when she took a call about a vehicle that rolled over into a ditch with water coming into the truck at Date and Linco, she did a really good job of keeping the caller calm as he was trapped and water was coming in… READ MORE