by ECC Editor | Nov 6, 2020 | Comm Center News
The Minot Police Department this afternoon is telling area residents that phone outages at the department are affecting the 9-1-1 system as well as the administrative phone lines.
The biggest concern is for 9-1-1 calls made by cellphone: Right now, the dispatchers can’t hear the caller and the caller can’t hear the dispatchers.
The police advise if you have an emergency and you can call 9-1-1 using a landline, to do so… READ MORE
by ECC Editor | Nov 6, 2020 | Comm Center News
The NWT’s fledgling 9-1-1 service came in slightly over budget in its first financial year and was averaging around 1,000 calls per month.
The figures are contained in the service’s first annual report, filed in the legislature this week. As the service only began in November 2019, the report covers the five-month period to the end of March 2020… READ MORE
by ECC Editor | Nov 6, 2020 | Articles, Comm Center News
As is the case with all technologies, the systems underpinning the emergency telephone number used in the North American Numbering Plan have evolved since 911 was introduced more than 50 years ago.
Original 911 services, for example, didn’t have the ability to automatically detect the owners of the calling phone number — nor the address they were calling from. That changed in 1999, when the federal government mandated Enhanced 911, or E911. Today, however, E911 has again fallen behind the times in two important areas. Let’s look at those shortcomings and examine how Next Generation 911 (NG911) standards solve them as they bring emergency services up to modern technology levels… READ MORE
by AllThingsECC.com | Nov 6, 2020 | Comm Center News
HERSHEY, Pa. (WHTM) — The Derry Township Police dispatch is set to transfer its radio and computer-aided dispatching system to Dauphin County Department of Public Safety on Monday, Nov. 9.
While all current services will remain in place, this new arrangement will divide dispatch services between DTPD and DCDPS. However, all emergency calls will continue to be received through the County dispatch center, a system that has been in place for years…
by AllThingsECC.com | Nov 6, 2020 | Comm Center News
Union County 9-1-1 callers are first in the nation to use the new CueHit service for smart phones, provided through the Union County Regional Dispatch Center. The new service provides new opportunities for the Dispatch Center to communicate with callers, while enabling first responders to focus on life threatening situations and other emergencies. The Regional Dispatch Center is the first 9-1-1 call center in the U.S. to make use of CueHit…
by AllThingsECC.com | Nov 6, 2020 | Comm Center News
DE SOTO, Mo. – A De Soto man and a 911 dispatcher worked together to bring an accident victim back to life.
The woman was walking on a Jefferson County road when she was hit Wednesday night.
Ronnie Shaw stopped to help her. Shaw was helped by Jefferson County 911 dispatcher Chris Blankenship.
“He’s a rock star. He did a very good job,” Blankenship said. “He saved that woman’s life for sure.”
The victim was brought to Mercy Hospital…
