What it’s like working 911 dispatch – WNPR : ProtectAndServe

What it’s like working 911 dispatch – WNPR : ProtectAndServe

I can verify if needed, but I was a 911 dispatcher for my local sheriff’s department for about a year and a half. My instructor made a pretty chilling point that as a call taker, you’re going to be the last person on earth to talk to some of these people, I’ve heard suicides over the phone and even worse heard people who found their loved ones after a suicide.

For me personally it was a very rewarding job and I loved the teamwork aspect of it. When there’s a major call or a pursuit happening, it’s a very crazy feeling to be in the room and listen to the communication between the call taker, the dispatcher for that frequency and the supervisor (because the supervisor is typically talking to either the patrol sergeant or the night Lieutenant)…

FBI: Ransomware Attacks Threaten First Responder Networks

FBI: Ransomware Attacks Threaten First Responder Networks

PRESS RELEASE

The following information is being provided by the FBI, with no guarantees or warranties, for potential use at the sole discretion of recipients in order to protect against cyber threats. This data is provided to help cyber security professionals and system administrators guard against the persistent malicious actions of cyber actors.

The FBI has identified at least 16 Conti ransomware attacks targeting U.S. healthcare and first responder networks, including law enforcement agencies, emergency medical services, 9-1-1 dispatch centers, and municipalities within the last year. These healthcare and first responder networks are among the more than 400 organizations worldwide victimized by Conti, over 290 of which are located in the U.S…

City of New Orleans and State of Iowa Join Growing Trend to Improve Emergency Communications by Deploying Rave Alert

City of New Orleans and State of Iowa Join Growing Trend to Improve Emergency Communications by Deploying Rave Alert

FRAMINGHAM, Mass.–(BUSINESS WIRE)–Rave Mobile Safety (Rave), the critical communication and collaboration platform customers count on when it matters most, announced that the City of New Orleans and the State of Iowa have adopted Rave Alert to replace legacy emergency mass notification systems, and are among 260 new deployments in the first months of 2021.

Rave Enhances Mass Notifications for City of New Orleans and State of Iowa

New Orleans will use the Rave platform to power its “NOLA Ready” alerting system. This deployment will allow residents to simultaneously sign up for NOLA Ready alerts, subscribe to alerts from the Governor’s Office, Louisiana Department of Health and other State agencies and create a Smart911 Safety Profile. These profiles provide 9-1-1 operators and first responders with instant critical information used to inform emergency response…

Emergency Communications Officer | AEDR Journal

In 2019, of all of U.S. states/territories, only twelve require the Emergency Communications Officer (ECO) to meet hiring (character) standards, only twenty-nine require basic training standards, only twenty-three require continuing-education standards, and only twenty-four require use of pre-arrival medical instruction protocols. Furthermore, the federal government misclassifies the profession within its Office and Administrative Support occupational grouping, as opposed to the Protective…

Rath, Hawley call on Albany to release 9-1-1 funding

Today, Senator Rath called on the Department of Budget (DOB) to release critical funding grants for emergency services. Senator Rath was joined by Assemblyman Steve Hawley, Genesee County Legislature Chair Rochelle Stein, Undersheriff Brad Mazur, Genesee County Director of Emergency Communications Steven Sharpe, Members of the Genesee County Legislature and Members of the 911 Advisory Board.

“The delay in the release of this funding for our communities is extremely damaging.  As ranking member on the Senate Local Government’s Committee, I know the extreme duress many of our counties are under as a result of the COVID-19 pandemic.  For the State to be delaying the release of this funding, with no end in sight, is completely unacceptable.  We need to be working with our counties and local governments, not adding unnecessary burdens.  Unfortunately, this seems to be all too typical for our State.  I am calling on the Department of Budget to release these grants (2020-21) and inform our counties when they will be able to apply for the current fiscal year’s grants (2021-22),” said Senator Ed Rath…

HigherGround Announces Live911, New Technology For First Responders, Has Saved 5 Lives In 5 Months

HigherGround Announces Live911, New Technology For First Responders, Has Saved 5 Lives In 5 Months

LOS ANGELES–(BUSINESS WIRE)–HigherGround, a developer of solution-based software that captures, stores, and retrieves telecommunications, location, and radio data, announced its Live911 technology has reduced response times and saved at least five lives since initial deployments at Police Departments and Sheriff’s Offices across the U.S. in the past five months.

Live911 is a first-ever solution to securely livestream 911 emergency calls directly to authorized officers in the field and provide precise GPS map location of the caller. The technology gives a “head start” for officers monitoring incoming 911 calls within their particular area by eliminating standard delays from dispatching…