Soothing stress is big part of UVa police department therapy dog’s day (VA)

One look into the startling blue eyes of Officer Cooper Rexrode evokes a sense of calm, as well as an odd desire to rub his belly, stroke his ears and coo baby talk into his earnest face.

[…] Although Cooper has only been on the job a few months, he proved effective during a recent trip to the area’s Emergency Communications Center to visit dispatchers… READ MORE

SPOTLIGHT:                              Ed Parkinson

SPOTLIGHT: Ed Parkinson

POSTED BY: EDITORIAL STAFF JANUARY 26, 2020

(This is a new series focusing on those that have made FirstNet a reality for Public Safety.)

By W. Brent Lee, Public Safety Consultant

When Ed Parkinson was named the acting CEO of the First Responder Network Authority in October of 2018, his assignment related to public safety broadband that has represented a full cycle from a committee policy staffer to overseeing the program he helped legislatively create.

10th Civil Support Team showcases disaster recovery communications equipment at Capitol (WA)

Following a disaster, the ability to communicate is critical. Emergency responders have to know the needs of a community to provide efficient, effective help.

“In the wake of a large scale disaster, communication systems are usually a mess,” said Tech Sgt. Ian Crocker, Information Systems Analyst with the 10th Civil Support Team. “The CST’s communication packages provide a robust network for the responders on the ground to make the critical connections… READ MORE

City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD (CA)

Oakland, Calif., has selected Motorola Solutions’ new cloud-based “Disaster Recovery as a Service” (DRaaS) solution as an alternative method to access the PremierOne CAD system in the event of an earthquake, wildfire or other incident that causes the on-premise infrastructure to be unavailable.

City of Oakland CIO Andrew “Pete” Peterson said that he believes having the communication center’s recovery housed in the cloud—a virtual communications center—makes more sense than building and maintaining a separate physical… READ MORE

AT&T Donates Over $100,000 Check to STC’s First Responders Pilot Program : Demands for skilled first responders help 80 low-income individuals (TX)

RIO GRANDE VALLEY/PHARR – Telecommunications company AT&T donated $101,570.00 to South Texas’ College first responders pilot program. The program is housed at the Regional Center for Public Safety Excellence (RCPSE) facility in Pharr where 80 low-income students have the opportunity to earn or re-certify a first responder certification… READ MORE

Now hiring: Columbus Division of Police looking for dispatchers (OH)

COLUMBUS (WCMH) — Crystal Teamer experienced stressful situations when she worked as a flight attendant. Nothing though that compares to the stress she deals with in her current position as a Columbus Police 9-1-1 dispatcher.

“I had a call last week, it bothered me,” Teamer says. “I cried when I got home.  That’s OK but you can’t let that bother you every single day. You can’t take everything personal.”

READ MORE