by ECC Editor | Mar 2, 2020 | Articles
TORONTO — Police were dispatched to a home in the U.S. after a six-year-old dialed 911 for her “injured” toy bunny, sparking one of the cutest conversations on the internet.
Fort Collins Police Service in Colorado traced the call to an address to investigate after the youngster, Natalie, hung-up.
In audio released by the police, the girl, her mom and grandmother can be heard explaining the situation to kind-hearted officer Dane.
by ECC Editor | Mar 2, 2020 | Articles
Los Alamos Police Department dispatcher Erica Rock, center, graduated Feb. 21 from the New Mexico Law Enforcement Academy as Valedictorian for Public Safety Telecommunicator Class 146. Rock’s grade point average was a 99.07. LAPD Chief Sgambellone, right, congratulated her on her achievement. ‘We are very proud of Erica … READ MORE
by ECC Editor | Feb 28, 2020 | Articles
It is a question asked 240,000,000 times a year, according to the National Emergency Number Association (NENA). While it is indisputably the most critical piece of information that the caller has, it is also the most difficult to communicate to the 9-1-1 call taker. How can this possibly be in this age of modern cell phones containing location services?
True, the cellular device you have in your pocket knows precisely the location of where it is. It uses radio signals from the mobile network, GPS satellite positioning… READ MORE
by ECC Editor | Feb 28, 2020 | Articles
The deadline to comply with Kari’s Law was February 16, 2020. Here’s an overview of what employers, businesses, and the hospitality industry need to know.
Signed into law last year, Kari’s Law is one of two laws aimed at improving the 911 service. The law is named after Kari Hunt Dunn. Ms. Dunn was attacked and killed by her estranged husband in a hotel room. Dunn’s 9-year-old daughter tried to call 911 from the room, but the hotel required guests to… READ MORE
by ECC Editor | Feb 28, 2020 | Articles
FirstNet subscribers—more than 11,000 public-safety agencies representing more than 1.2 million connection—have access to an expanding AT&T LTE network that covers more than 2.61 million miles in the U.S., making the coverage difference between AT&T and Verizon “nearly imperceptible,” according to an AT&T executive.
“And we’re on target to add more coverage than them again this year. By expanding our wireless coverage footprint, we’re laying the foundation for 5G… READ MORE
by ECC Editor | Feb 28, 2020 | Articles, Opinions
[…] This follows a history of investigations into major fire disasters in Australia dating back to 1939 — all aimed at introducing measures to prevent fires, save lives and protect property. We all welcome the discussion to do things better — but we also want to see effective action. Regardless of who you talk to, the lack of resilience and interoperability of communications during a disaster is a constant theme. We’ve heard countless examples of communication failures — networks going down, old radios that don’t work and the use of improvised methods in the field, such as mobile messaging apps, so that our extraordinary volunteers, staff and agencies can just get the job done of saving lives and property.
