by ECC Editor | Feb 28, 2020 | Articles, Opinions
[…] This follows a history of investigations into major fire disasters in Australia dating back to 1939 — all aimed at introducing measures to prevent fires, save lives and protect property. We all welcome the discussion to do things better — but we also want to see effective action. Regardless of who you talk to, the lack of resilience and interoperability of communications during a disaster is a constant theme. We’ve heard countless examples of communication failures — networks going down, old radios that don’t work and the use of improvised methods in the field, such as mobile messaging apps, so that our extraordinary volunteers, staff and agencies can just get the job done of saving lives and property.
by ECC Editor | Feb 28, 2020 | Articles
The Muleshoe Police Department has been undergoing training and making transitions to programs that will allow them great accessibility to information so that they can better serve the public.
“We just transitioned to FirstNet through AT&T,” McHone said. “It enhances communications and increases interoperability with state, county and local authorities.”
He added that although Muleshoe is a relatively small department, as many as 15,000 cars a day can come through the community… READ MORE
by ECC Editor | Feb 28, 2020 | Articles
RapidSOS yesterday announced the general availability of its new Jurisdiction View module, which quickly displays enhanced location information and other data associated with all 911 calls within the jurisdiction of a public-safety answering point (PSAP) on a map interface that is being described as a “game-changer” for at least one 911 center.
Included in the RapidSOS Portal software application that is free to PSAPs, the Jurisdiction View feature provides a map depicting the location… READ MORE
by ECC Editor | Feb 27, 2020 | Articles
Almost All Collected Fees are Misappropriated
Senator Michael Testa pressed Governor Phil Murphy on his strategy to improve 9-1-1 emergency services after the governor stated in his Budget Address that he would ensure money is in place to modernize New Jersey’s emergency response infrastructure.
“Our county’s and town’s emergency services are on the front lines protecting the public, ensuring our families have access to quick, quality life-saving care,” said Testa (R-1). “The state… READ MORE
by AllThingsECC.com | Feb 27, 2020 | Articles, Comm Center News
Advanced technology raises questions about the future of emergency communications
[Originally published in the March/April 2020 PSC magazine.]
By Suzanne Ladd, Senior Program Manager for Seminole County Fire/EMS Emergency Communications
It’s really hard to believe that it was just 51 years ago when the first 9-1-1 call was made in the United States in Haleyville, Alabama. At that time, this was innovation and just the beginning of emergency communications center (ECC) operations. Nobody conceived, beyond the world of Star Trek, how technology would play a pivotal role in our world. The introduction of advanced technology is no longer a sci-fi thriller. It’s here, living amongst…
by ECC Editor | Feb 27, 2020 | Articles, Comm Center News
In Mineral County, 9-1-1 dispatchers are now recognized as first responders, the same as firefighters, police officers and emergency medical services workers. The recognition was bestowed upon the dispatchers by the Mineral County Commission.
“They make so many sacrifices and deserve this classification,” Luke McKenzie, director of Mineral County Emergency Services, said… READ MORE
