NENA NG9-1-1 Data Flow Information Document Available for Public Review & Comment

In the evolving environment of Next Generation 9-1-1, the data received will change and come from different sources. This document seeks to inform on E9-1-1 and NG9-1-1 data flow issues and identify at least a few transition issues for additional consideration.

Members of the authoring Working Group can download the document and submit comments by going here and then selecting “Add a Comment” from the “Edit” icon…

7 in 10 Public Safety Agencies See Need to Speed Up Mobile Technology Adoption: Study

Public safety agencies globally will increasingly adopt mobile technologies to continuously improve workflows and community relations within the next five years according to a study by Zebra Technologies Corporation.

The final of Zebra’s three-part Future of Field Operations: Public Safety vision study shows that 86 percent of public safety respondents have indicated their agencies are taking a mobile-first approach in their technology strategies, and workflows are designed around first responders and their mobile devices. However, seven in ten agencies are still concerned…

911 Dispatcher Tells Threatened Drivers That Democratic Mayor Gave Orders to Stand Down (OH)

The liberal Democratic mayor of Columbus, Ohio allegedly gave explicit instructions for the police to stand down in the face of violent protesters. Drivers kept calling 911 as they were surrounded by the protesters, with some even laying across the hoods of the cars.

One such conversation with a 911 dispatcher is one from a driver who called 911 and told the dispatcher that protesters on motorcycles were popping wheelies and it was getting dangerous…

2019 American Heart Association Focused Update on Systems of Care: Dispatcher-Assisted Cardiopulmonary Resuscitation and Cardiac Arrest Centers

Survival after out-of-hospital cardiac arrest requires an integrated system of care (chain of survival) between the community elements responding to an event and the healthcare professionals who continue to care for and transport the patient for appropriate interventions. As a result of the dynamic nature of the prehospital setting, coordination and communication can be challenging, and identification of methods to optimize care is essential…

Why 911’s ‘tragic’ shortcomings need immediate attention

Despite the need for lawmakers to provide emergency relief during COVID-19 pandemic, they must not allow the health crisis to overshadow needs for overdue updates to the country’s aged 911 infrastructure, Brian Fontes, chief executive of the National Emergency Number Association, warned on Wednesday.

Fontes, whose organization earlier this year conducted surveys of the nation’s public safety answering points, or PSAPs, to better understand how the health crisis is affecting the ability of those call centers… READ MORE