by ECC Editor | Aug 12, 2021 | Jobs
Job Duties:
Answer 911 and non-emergency phone calls from the public to rapidly assimilate information to determine which resource (police, fire, EMS) is needed. Operate a Computer Aided Dispatch (CAD) system, an NCIC/TCIC console, and an interoperable radio console. Monitor Texas State intrusion and fire alarms via SureGuard, Insight, and Fireworks. Monitor video surveillance system. Monitor CS Gold access system. Receive calls from external alarm monitoring companies. Monitor RAVE Guardian system for emergency notifications. Monitor after hours CSA email. Monitors, enters, maintains, updates and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases. Researches and responds to inquiries from other law enforcement agencies and departments. Perform CSA duties as required by Clery Act.
by ECC Editor | Aug 12, 2021 | Comm Center News
The Ogle County Sheriff’s Office congratulated Telecommunicator Lori Jasper on her retirement last week.
Jasper had been with the Sheriff’s Office since 2004, holding positions as civilian corrections clerk and the 911 communications center. Sheriff Brian VanVickle and the office congratulated her and wished her the best in the future… READ MORE
by ECC Editor | Aug 11, 2021 | Comm Center News
When you’re planning to dig a hole, whether with a shovel or other excavating equipment, there’s a number as important to call as 9-1-1.
Today is National 8-1-1 Day, which reminds anyone who plans to dig to “call before you dig” so buried public utilities can be marked with paint, flags or stakes to prevent injury and/or utility damage.
“Hitting a buried line while digging can disrupt utility service, cost money to repair, or cause serious injury or death,” according to the website call811.com.
In Virginia, the 811 call center should be contacted at least 48 hours in advance of the planned dig to allow time for all utility suppliers to mark their buried lines, cables or pipes. The marks are valid for 15 days from 7 a.m. the day following notice to 811… READ MORE
by ECC Editor | Aug 11, 2021 | Comm Center News
Residents or visitors to Lowndes County can now send a text message to 9-1-1 for help in an emergency. While Lowndes County 911 emphasizes calls are still the best and fastest way to contact 9-1-1, text messages are an option when a call may not be possible.
“Lowndes County 911 still encourages residents and visitors to our community to call 9-1-1 in the event of an emergency, but adding the text to 9-1-1 capability will help make emergency services more accessible, and safer for anyone in need of help but are unable to call,” said Lowndes County 911 Director Danny Weeks… READ MORE
by ECC Editor | Aug 9, 2021 | Comm Center News
Hoping to bring local control of fees charged to pay for 9-1-1 services, the Central Texas Council of Governments is asking its members to create a regional 9-1-1 Emergency Communications District.
“It was advantageous for us to stay (before) because we were getting more than the $6 million, we were putting in,” Executive Director of CTCOG, Jim Reed, said by phone Tuesday. “But this time, for the first time in 20 years, that number is going to be lower. The region had to decide: do we stay and take the hit, or is it time to control our own destiny?” … READ MORE
