The 24-Hour Watch – The Eyes and Ears Behind the Scenes of North Carolina Emergency Management

As part of the N.C. Department of Public Safety’s Division of Emergency Management, the 24-Hour Watch is housed in the State Emergency Operations Center in Raleigh. The Watch is an information and communication sharing hub for incident information and intelligence data from federal, state and local partners. The Watch shares information it receives with all necessary stakeholders via multiple communication platforms. 
 
“The 24-Hour Watch aims to be the eyes and ears of North Carolina Emergency Management, with complete situational awareness of all goings-on across the state,” said Amanda Winans, 24-Hour Watch Manager and State TERT Coordinator. “All information that comes into the Watch is pushed out in some way or another; our goal is that information never stops with us.” … READ MORE

Police Communications Center Accreditation Assessment Team Invites Public Comment (NJ)

MONTVILLE, NJ –  On Monday, Sept. 13, the New Jersey State Association of Chiefs of Police (NJSACOP) will examine all aspects of the Montville Police Department’s Public Safety Emergency Communications Center’s policies and procedures, management, operations, and support services Chief Andrew Caggiano announced today.

“Verification that the Montville Police Department Public Safety Communications Center meets the Commission’s ‘best practices’ standards is part of a voluntary process to achieve accreditation, a highly prized recognition of law enforcement professional excellence,” Caggiano said… READ MORE

9/11 NYPD Dispatcher to Newsmax: Need Unity, Compassion Again (NY)

Candace Baker, a New York Police dispatcher on Sept. 11, 2001 who spent the whole day taking missing persons calls, tells Newsmax that Americans need to return to the sense of unity and compassion that united them in the days following the terrorist attacks that left nearly 3,000 fellow Americans dead.

“I think that immediately after 9/11, you saw a lot more kindness,” Baker said Monday on “The Chris Salcedo Show.” “You saw a lot more camaraderie. You saw a lot more respect for law enforcement.”

But as time has passed, a lot of that has diminished, she lamented… READ MORE

California launching 9-8-8 hotline for mental health crisis calls, an alternative to 9-1-1

Soon, Californians will be able to dial a new three-digit number when seeking help for a mental health crisis. 

After weeks in which funding to make the hotline work in California seemed uncertain, the state Department of Health Care Services announced last week that it would spend $20 million to help support the 9-8-8 network — billed as a “robust statewide call center” designed to be an alternative to 9-1-1 calls.

The money “is a first step towards creating an easier to access system for mental health care. But it’s just a first step,” Sacramento Mayor Darrell Steinberg said in a statement. The Steinberg Institute he founded had advocated for even more money… READ MORE

Augusta Department of Public Safety Director Bob Sage announces retirement after 34 years (KS)

Augusta Department of Public Safety Director Bob Sage has announced plans for his upcoming retirement after nearly 34 years in law enforcement.

Sage’s retirement date is planned for the end of October 2021 but will continue to serve in the director position while the city conducts a search and recruitment process for his replacement.

At the beginning of Sage’s career in public safety, at the age of 18, he started as a 911 dispatcher for the Augusta Department of Safety. From there he worked a variety of positions for three different law enforcement agencies until 2002 when he was appointed the Chief of Police in Rose Hill… READ MORE