by ECC Editor | Oct 11, 2021 | Comm Center News
“911, what’s your emergency?”
Thousands of Oklahomans call emergency services throughout the year. Most of us are familiar with the steady voice that greets us and offers reassurance and direction during a crisis – and for many, emergency dispatchers are unknown voices.
In Carter County, Jenni Williams, a Carter County dispatcher has been recognized for being much more than a reassuring voice, earning her not only a commendation from Carter County Undersheriff Gus Handke, but also recognition this week as the Oklahoma Chapter of National Emergency Member Association (OklaNENA) Emergency Telecommunicator of the Quarter… READ MORE
by ECC Editor | Oct 11, 2021 | Comm Center News
VANCOUVER (NEWS 1130) — People calling 9-1-1 in B.C. in recent days have had to wait up to five minutes for their calls to be answered, and there are conflicting explanations as to why this is happening.
The Emergency Communications Professionals of BC, the union representing call takers, says in a Facebook post that it is underfunded and understaffed.
“Our members are working hard 24/7 to answer your calls immediately, gather information accurately, and to make sure you get the help you need fast – but we are stretched to our limits and need more staff now,” the union wrote on Facebook… READ MORE
by ECC Editor | Oct 10, 2021 | Comm Center News
PRINCE GEORGE – We don’t hear about them often, but they are the first of the first responders who come to your aid when you’re in trouble.
Have you ever wondered what it was like to be a 9-1-1 dispatcher? Did you know that Prince George is the main dispatch hub for all of Northern B.C?
“We take care of thirty-eight detachment areas in the whole northern half of the province. So, we cover all the detachments all the way from 100-mile house up to the Yukon Border,” explains Sharla Duchscherer who is the RCMP 9-1-1 dispatch recruiting coordinator for the North District… READ MORE
by ECC Editor | Oct 10, 2021 | Comm Center News
Pay increases are coming to officers and telecommunicators with the Fayetteville Police Department early next year after council members were satisfied with a presentation at their work session that showed wages in the city are below those at neighboring law enforcement agencies.
Fayetteville’s Human Resource Development Director Jerry Clipp presented the proposal to the council and recommended thatpay be increased to compete with other law enforcement agencies in the region.
He also recommended that the minimum salary for police telecommunicators be raised from $30,893 to $34,711, as well as a small pay increase for police supervisors… READ MORE
by ECC Editor | Oct 10, 2021 | Articles, Comm Center News
Emergency medical service providers across the U.S. are sounding the alarm that the shortage of medical workers has hit “crisis” levels in many areas, warning Congress that the problem is getting to the point that it is threatening the 911 system.
The American Ambulance Association sent a letter to House and Senate leadership saying the “nation’s EMS system is facing a crippling workforce shortage, a long-term problem that has been building for more than a decade. It threatens to undermine our emergency 9-1-1 infrastructure and deserves urgent attention by the Congress.” … READ MORE
