by ECC Editor | Nov 18, 2021 | Comm Center News
SPRING HILL — Ileana Scopano of Shady Hills says there isn’t much that can faze her, and that might be the key to a new career as an emergency operator at the Hernando County Sheriff’s Office.
She’s working as a surgical assistant in a hospital operating room right now, but wants a change.
“When you’ve been doing OR for a long, long time, this is kind of parallel,” she said. “The level of stress? I can do stress. This would actually be a whole lot easier to do… READ MORE
by ECC Editor | Nov 18, 2021 | Comm Center News
Erie County 911 operators will receive a wage increase.
This news comes after Erie County Council members passed the ordinance at the meeting on November 16th.
This ordinance could not have come at a better time. According to the council, Erie County 911 Call Center is short staffed… READ MORE
by ECC Editor | Nov 16, 2021 | Articles, Comm Center News
WASHINGTON, November 15, 2021–– Experts at a Federal Communications Bar Association event earlier this month said the current funding allocation for next-generation 911 services is inadequate.
Currently, under the Joe Biden administration’s Build Back Better Act, the new 911 services – which will allow people to share videos, images and texts with 911 call centers – is allocated $500 million.
“It’s not enough to fully fund 911,” David Redl, CEO of consulting group Salt Point Strategies, said on the FCBA’s “What Comes Next in 911” panel on November 4. Redl was formerly the head of the Commerce Department’s telecom agency National Telecommunications and Information Administration…
by ECC Editor | Nov 16, 2021 | Comm Center News
This story was reported by radio host Jason Rantz on Saturday. It’s a tragic situation which, according to people with knowledge of the case, could have been avoided if not for two things. First, the staffing crisis in Seattle meant there was a delay. Second, there was a mistake in the system which prevented help from entering the victim’s apartment immediately.
Here’s what happened. A 13-year-old called for help when he saw his dad was having a medical emergency. He placed the call at 1:24 pm and that was relayed to Seattle Fire within two minutes… READ MORE
by ECC Editor | Nov 16, 2021 | Articles, Comm Center News
As the westernmost point and Territory of the United States, Guam’s unofficial motto is “Where America’s Day Begins.” It will also be where the first 9-1-1 calls on a calendar day will be dispatched using Caliber’s Computer-Aided Dispatch solutions.
After a thorough evaluation process, the Guam Fire Department (GFD) announced the award and notice to proceed with Tyto Government Solutions (Tyto) to upgrade from the existing obsolete E9-1-1 system and deliver Next Generation 9-1-1 (NG9-1-1) equipment, technology, and services. The NG9-1-1 system will give emergency call takers and first responders an accurate and comprehensive view of incidents, improved caller location, enhanced mapping, decision support tools, and more. Among the project’s various components, Caliber Public Safety, a Tyto GSI partner, will deliver the Computer-Aided Dispatch (CAD) and Mobile solutions, including PocketRescue™ – a smartphone application enabling access to mission-critical information… READ MORE
