by ECC Editor | Dec 6, 2021 | Comm Center News
Transitioning 911 emergency call systems into the digital age is a work in progress nationwide. In Maryland, experts released a fourth and final report on Thursday detailing what Next Generation 911 in the state should include.
The report by the Commission to Advance Next Generation 911 Across Maryland lists several recommendations for 911 call-takers, including that:
- They be classified as first responders
- Mental health services for them are streamlined
- They receive workers’ compensation for treating post-traumatic stress disorder
- They undergo implicit bias training… READ MORE
by ECC Editor | Dec 3, 2021 | Comm Center News
Dozens of emergency responders were recognized for outstanding service to their community at the 2021 Iredell County EMS Awards Banquet at the Statesville Civic Center on Wednesday evening.
The banquet is held each year to honor Emergency Medical Services employees, as well as first responders and telecommunicators for excellence in pre-hospital care, education and other special achievements.
EMS Director Blair Richey explained that in the field they work closely with police, firefighters, rescue squad and telecommunicators and said it’s truly a group effort… READ MORE
by ECC Editor | Nov 25, 2021 | Articles, Comm Center News
T-Mobile (TMUS) – Get T-Mobile US, Inc. Report agreed to pay $19.5 million to settle a Federal Communications Commission complaint over a 12-hour nationwide outage that resulted in thousands of failed 911 calls.
The company must also put a compliance plan in place that contains new commitments by T-Mobile to improve the 911 outage notices given to call centers, or public safety answering points, the FCC said in a consent decree.
This includes providing call centers with information about the outages and follow-up notices within two hours of the initial outage notifications… READ MORE
by ECC Editor | Nov 25, 2021 | Comm Center News
A long-term process to replace the Columbia 9-1-1 Communication District’s 20-year old aging radio system is slowly proceeding. The system utilizes 12 land towers anchored in various points across Columbia County and two towers in Washington state. But over the years, the ability of the system to effectively support emergency communications between law enforcement, fire and ambulance first responders continues to deteriorate… READ MORE
by ECC Editor | Nov 25, 2021 | Comm Center News
ATLANTA — The Atlanta Police Department’s E911 Communications Center suffered a power outage on Monday. While operations were uninterrupted throughout the outage, this is the second incident to occur at the center within just as many weeks.
Commanders moved operations to Fulton County’s center when the power outage struck the E911 Communications Center on Tuesday afternoon, the Atlanta Police Department said in a statement… READ MORE
