by ECC Editor | Dec 23, 2021 | Comm Center News
GAINESVILLE, Fla. (WCJB) – As many places look to close their doors and send workers home on Christmas Eve and Christmas the phones still need to be manned at the Alachua Combine Communications Center.
Telecommunicators work in shifts 24-hours a day, seven days a week to make sure that all 9-1-1 calls are serviced and the building will be fully staffed for the holidays. Jeanette Whitworth has worked at the center for nearly four years and she says that holiday shifts are typically slow.
“It’s a little bit lighter. the holidays can bring some negativity to people and it makes it tougher for other to endure the holidays so we have that aspect to deal with and those type of calls to deal with. But, in general it’s not too bad we tend to just be there for each other the best that we can,” said Whitworth… READ MORE
by ECC Editor | Dec 23, 2021 | Comm Center News
BLOOMINGTON, Ill. (WMBD) — A telecommunicator for the city of Bloomington had a busy week helping save lives in the community.
Amanda Richmond’s efforts earned her two Life-Saving awards.
The first award was for a situation that involved a drowned child. Leaders with the city say her calm demeanor helped her give CPR instructions over the phone. Richmond was also able to quickly direct first responders to the scene, where the child survived… READ MORE
by ECC Editor | Dec 22, 2021 | Comm Center News
Rogers County Commissioner Ron Burrows said the consolidation of the Rogers County Communications Center is almost completed.
Director of the Northeast Oklahoma E911 Trust Authority, Vicky Atchley presented a list of accomplishments by the RCCC at Monday’s regular Rogers County Commissioner’s meeting.
NOETA began dispatching for Pafford EMS in Dec. 2020. Atchley said this significantly improved call response times… READ MORE
by ECC Editor | Dec 22, 2021 | Articles, Comm Center News
An urgent alert has been issued regarding Android phones that could cause devices to “freeze” when making an emergency call.
The glitch apparently causes Android phones to lock up when attempting to make a 9-1-1 call as the device attempts to share location with emergency service officials, rather than connecting with police or other agency.
According to officials, “unintended interaction” between Microsoft Teams and the Android operating system renders cell phones unable to place outgoing calls to 911… READ MORE
by ECC Editor | Dec 19, 2021 | Comm Center News
Dec. 17—Officials in the Lower Rio Grande Valley announced a new communications service called RGV9-1-1 to serve Willacy and Hidalgo counties.
In partnership with Cameron County, the new emergency call operation will provide a “seamless” web to allow first responders quick notification across the region, meaning faster response times.
The new agency, the Rio Grande Valley Emergency Communication District, or RGVECD, is responsible for all 9-1-1 emergency call delivery in both counties and covers rural areas as well as 25 municipalities… READ MORE
