‘The baby is coming now!’: Dispatcher helps Akron couple deliver baby boy (OH)

AKRON, Ohio — An Akron couple is thankful for an area dispatcher after she helped them deliver their baby.

The couple, who does not wish to be identified, had the baby earlier than expected at their home in the Akron area. The wife told the husband she was having contractions, then shortly later said, “the baby is coming now!”

The husband called 911 and dispatcher Alescia Maxwell took the call. She then began to walk the husband through the delivery process. Within a few minutes they were screaming that the baby’s head was coming out… READ MORE

Washtenaw County adds option to text 911 in emergencies (MI)

WASHTENAW COUNTY, Mich. (FOX 2) – You can now text 911 if you are unable to call during an emergency in Washtenaw County.

Calling is still considered the best option in most cases because it is quicker, but texting can be used if you are deaf, hard-of-hearing, or speech impaired, or when speaking out loud could put you in danger.

The Washtenaw County Sheriff’s Office Metro Dispatch Center partnered with the county’s 911 centers after voters passed the Emergency Communication Mileage. The center developed protocols for months and began testing the service in November 2021… READ MORE

County to upgrade 9-1-1 recording system (AR)

The Independence County Quorum Court met Monday evening to begin the a new year of business for the area.

County attorney Daniel Haney told the court he expects the City of Batesville to appeal Circuit Court Judge Holly Meyer’s final order filed Jan. 6, which awarded the county $174,682 in damages.

“The county has been vindicated,” Haney told the court, adding it would be difficult to overturn this decision.

The case centered around a billing disagreement between the city and county regarding payment for prisoners. A tacit, meaning understood without being stated, agreement existed between the two parties, until May 2017… READ MORE

City to explore feasibility of forming 911 dispatch center (MI)

FLUSHING — Uncertainty with the county’s current EMS response situation has prompted Flushing officials to investigate the possibility of forming the city’s own 911 dispatch center.

On Monday, city council members authorized administration to analyze the pros and cons of establishing a 911 emergency dispatch system, which is also referred to as a public-safety-answering point (PSAP). City officials will conduct a cost analysis and determine what revenues could be generated from a 911 dispatch center… READ MORE

What you need to know when you call 9-1-1 in Rockford (IL)

ROCKFORD, Ill. (WIFR) – The City of Rockford and Winnebago County will be some of the first in Illinois to use a new feedback survey after a call to 9-1-1.

The service uses text messaging to contact some 911 callers and others that have recently reported or been involved in certain types of incidents.

Text messages are sent hours or sometimes a few days after a call for service and will ask citizens to take a quick survey about their experience with the 911 Center, allowing citizens to provide their own comments after receiving service… READ MORE