by ECC Editor | Feb 11, 2022 | Comm Center News
At 2:23 a.m. on Jan. 16 of this year, LEAD Telecommunicator at Bureau Emergency Communications, Dawn Porter, received a cellular 911 call that displayed zero information in the organization’s system.
Usually, landline 911 calls will display the phone owner’s name and address and exactly where they are located while cellular calls will show the address of the cell tower the call is bouncing off and the number. To receive no information is quite a rare instance… READ MORE
by ECC Editor | Feb 10, 2022 | Comm Center News
TOLEDO, Ohio — It’s been four months since Lucas County’s eight regional 911 call centers were consolidated into one central hub at the 911 Regional Council of Governments in Central Toledo.
So far, Sylvania’s director of public safety says the new system is experiencing some growing pains. However, both city leaders and county 911 officials say they’re working together to improve operations.
“When you bring in that many agencies together, you just have to change some of those procedures and everybody has to adapt to each other,” Sylvania Director of Public Safety Kevin Aller said… READ MORE
by ECC Editor | Feb 10, 2022 | Comm Center News
A recently introduced Kentucky House bill would fund the state’s implementation of a simplified suicide prevention hotline through a tax on mobile phones.
Kentucky’s legislation proposes a 70-cent mobile phone tax on all monthly mobile phone bills, phone cards, additional minutes and the sale and recharging of prepaid phones, starting Jan. 1. The structure is similar to taxes taken out for 9-1-1 services.
Banta also said that often people having a mental health crisis – or their friends or loved ones – call 9-1-1 because it’s the number they know… READ MORE
by ECC Editor | Feb 10, 2022 | Uncategorized
When people think about dispatchers, they often only think of them as the person who will get first responders on the scene of whatever their situation is at the moment. they don’t realize that these men and women are really the first responders to any crisis and serve as the eyes and ears of almost every emergency.
“Words cannot explain what out 9-1-1 center means to me,” Chambers County Sheriff’s Office Maj. TJ Wood said. “My 21 years of being attached, you, through them and working with those dispatchers and administration out there, really a lot of times, it’s probably been because of them that I’ve went home.” … READ MORE
by ECC Editor | Feb 10, 2022 | Comm Center News
CHARLES TOWN — The Jefferson County Chamber of Commerce recently held its public service recognition ceremony. Because of the ongoing COVID-19 pandemic, the ceremony was held virtually via a video posted on the chamber’s YouTube page.
“Normally, we’re on the third floor of the Hollywood Casino at Charles Town Races, enjoying a wonderful meal while honoring our unsung heroes,” Jefferson County Chamber of Commerce President Chris Puller said. “The chamber wanted to thank and honor those men and women who fight and serve us every day while keeping us safe and risking their lives… READ MORE
