by ECC Editor | May 11, 2022 | Comm Center News
HUNTERDON COUNTY, NJ – From the Hunterdon County Department of Public Safety, Supervising Public Safety Telecommunicator William “Bill” Powell recently completed the requirements to earn the Certified Homeland Protection Professional (CHPP) designation.
The board of county commissioners honored Powell with a proclamation in April.
The CHPP program was established by the National Sheriffs Association’s Global Center for Public Safety. At the board meeting, Sheriff Frederick Brown explained how the CHPP designation creates a group of homeland protection professionals who are “prepared to help their organizations to prevent, protect against, prepare for, respond to, mitigate and recover from all hazards that may happen… READ MORE
by ECC Editor | May 10, 2022 | Comm Center News
PIERRE, S.D. (KELO) — South Dakota state government is launching a campaign to recruit telecommunicators to take phone calls and dispatch emergency services at 911 centers.
The Sioux Falls-based marketing firm Epicosity has signed a three-year no-bid contract for $44,500 with the state Department of Public Safety and the South Dakota 911 Coordination Board.
South Dakota has 32 county, municipal and tribal public-service answering points… READ MORE
by ECC Editor | May 10, 2022 | Articles, Comm Center News
While participating in the 2022 Enterprise Connect annual conference panel on Managing E911 for Compliance and Safety, Martha Buyer, an attorney who was involved with the creation of Kari’s Law, stated, “Enterprises that operate multi-line telephone systems, and have either installed new systems or completed a major upgrade since February of 2018, don’t really have an excuse for non-compliance that would likely hold up in court. There are other areas of state and federal laws that if not specifically requiring compliance, suggest that non-compliance is a bad place to be. Specifically, OSHA regulations require organizations provide a safe workplace. It would not be a tough argument to make in court that anything that could be construed as denial to access of 911 absolutely creates an unsafe workplace… READ MORE
by ECC Editor | May 10, 2022 | Comm Center News
The group which runs 9-1-1 services says an investigation is still underway as to what knocked out services through wide swaths of southern British Columbia last night.
E-Comm has confirmed callers from Lillooet to the East Kootenay were greeted with a busy-signal when they tried to dial 9-1-1 from around 2:30 to 7:30 p.m.
Jasmine Bradley with E-Comm tells NL News it forced people in-need to ask for help in the old way… READ MORE
by ECC Editor | May 10, 2022 | Comm Center News
In an emergency, seconds count. You quickly dial 9-1-1, tell the call-taker what has happened, and within minutes responders arrive to the scene. While it seems simple enough, there is a lot going on in the background to make it all happen.
To ensure 9-1-1 staff and frontline responders can communicate effectively in order to provide a timely response, we have a computer-aided dispatch (CAD) system, which serves as the backbone of our emergency response. It is a sophisticated suite of software and technical components that allows for 9-1-1 call handling and dispatching, GIS mapping, station alerting, and data analysis… READ MORE
