by ECC Editor | Feb 28, 2022 | Comm Center News
Emergency dispatchers would be considered first responders under new legislation being considered in Springfield.
Senate Bill 3127 would amend various laws to include emergency medical dispatchers in reference to first responders, giving them the same recognition as police, firefighters and medics.
“Qualifying them, giving them the recognition as first responders, is pretty important not only for them but it’s important for people to understand that they too are first responders and they deserve that recognition,” said the bill’s sponsor, state Sen. Neil Anderson, R-Moline… READ MORE
by ECC Editor | Feb 28, 2022 | Articles, Comm Center News
FCC Chairwoman Jessica Rosenworcel this week proposed that future auction proceeds be used to fund the technological migration of U.S. public-safety answering points (PSAPs) from legacy systems to IP-based next-generation 911 (NG911) platforms.
Rosenworcel unveiled her idea during an event organized in Washington, D.C.—organized by the Public Safety Broadband Technology Association—celebrating the 10th anniversary of the FirstNet Authority being created to build a nationwide public-safety broadband network (NPSBN). A key player in the push for FirstNet while serving as counsel to the Senate Commerce Committee a decade ago, Rosenworcel cited numerous parallels between the FirstNet initiative and the NG911 transition… READ MORE
by ECC Editor | Feb 26, 2022 | Comm Center News
WOOD RIVER – Equipment upgrades to Madison County’s 911 call centers have been delayed because of supply chain issues, but a tentative schedule has been set up for work to begin.
Madison County 911 Director Dana Burris told members of the Emergency Telephone System Board at its Wednesday meeting that AT&T now has a tentative timeline for the installation of new equipment.
She said the upgrades, which have been in the works for more than a year, have been delayed because of supply chain issues on some of the electronics. She said if there are no more delays much of the upgrades will be completed by June 1… READ MORE
by ECC Editor | Feb 26, 2022 | Comm Center News
Carbyne, the leading i3 cloud-native emergency contact center provider, has partnered with Rio Grande Council of Governments (RGCOG) in Texas to bring i3 cloud-native, NG911, omni-channel, contact center solutions live in five (5) Public Safety Answering Points (PSAPs). Utilizing AT&T’s Emergency Services IP Network (ESInet) allows Carbyne to deliver one of the most reliable 911 contact center solutions available – one that is resilient against natural disasters and allows for 911 operations to continue, regardless of availability of the physical PSAP location.
This is the first time that i3, the technical specification by NENA (National Emergency Number Association) to enable next-generation 911 (NG911) capabilities is utilized with an ESInet, (Emergency Services IP Network) connection – which is the implementation of an IP-based network for handling emergency calls by public safety answering points (PSAPs) – in a cloud native solution… READ MORE
by ECC Editor | Feb 25, 2022 | Comm Center News
The director of Macon County’s Enhanced 911, Michael Kindle, says that they are nearing completion of the Second Phase of major upgrades to their system’s equipment.
Upgrades in the First Phase last summer included the installation of a new Next Generation 911 telephone system. That replaced a system that was over 10 years old.
The Second Phase included the replacement of the radio consoles to a new IP radio control system,,. READ MORE
