Carroll County short on funding for more staff at 911 center after revenue projections disappoint (MD)

Carroll County’s government expected to receive at least $1.7 million in new revenue from a statewide phone fee, but in reality the amount was about one-third of what county staff predicted.

As a result, county officials who were hoping to use increased revenues from the phone fee to boost staffing at the county’s 911 center will need to look elsewhere for funding. One possibility the commissioners might consider… READ MORE

Penobscot Regional Communications Center is the busiest in the state (ME)

BANGOR, Maine (WABI) – The Penobscot Regional Communication Center is the busiest Public Safety Answering Point in the state.

The director of the center says in 2019 they handled over 63,000 9-1-1 calls. They also took 289,000 other calls and made 1.5 million radio transmissions. Chris Lavoie, director of the center, had a flag made to remind the staff to take pride in what they do.

“I’m very proud of my staff for the hard work that they put in… READ MORE

Santa Fe County weighs closure of juvenile detention facility (NM)

Santa Fe County is considering closing its juvenile detention center because of declining bookings, rising maintenance costs and growing liability risks, according to a memo sent to county commissioners earlier this week.

Commissioners will direct the county to either close or keep operating the center — known as the Youth Development Program — at their meeting Tuesday.

[…] The memo said much of the staff at the juvenile detention center could be absorbed into the Santa Fe County jail or the Regional Emergency Communications Center… READ MORE

Woman charged for abusing Jackson County 9-1-1 system (OR)

MEDFORD, Ore. – A woman pleaded guilty to improperly using 9-1-1 during a domestic dispute.

The Jackson County District Attorney’s Office said on the afternoon of May 3, 2019, April Goheen called 9-1-1 in a “frantic voice.” She told a dispatcher her husband was at their home and was suicidal. She then said she needed to talk to her husband and hung up the phone. For the next half hour, she didn’t answer phone calls from police or dispatch, prosecutors said.

Numerous agencies mobilized in response to the call, including Central Point police officers who arrived…READ MORE

Sioux City Fire Rescue’s EMS division granted prestigious accreditation (IA)

SIOUX CITY (KTIV) — Sioux City Fire Rescue has been granted accreditation from the Commission on Accreditation of Ambulance Services, within two years of beginning operation of the EMS Division.

The accreditation process examines all aspects of ambulance operations, from administrative and finance to community education, injury and illness prevention, safe operations, medical protocols, medical direction, interagency relations and quality of patient care… READ MORE