New cell tower promises improved service, emergency response times on Bayfield Peninsula (WI)

RED CLIFF, WI — A new cell tower on the Red Cliff Reservation promises better cell service for public use and faster emergency response times.

AT&T and FirstNet officially launched cellular and wireless broadband service to the Bayfield Peninsula and Apostle Islands Friday morning.

FirstNet is a wireless broadband network dedicated to public safety… READ MORE

Gurnee 911 Communications Center launches automated medical information system that ‘brings emergency dispatching to the 21st Century’ (IL)

Gurnee’s 911 Communications Center has begun using a new automated medical-priority dispatch system that helps dispatchers more quickly give out information during emergency medical calls and automatically forwards it to emergency medical personnel as well.

The system, called the Medical Priority Dispatch System (MPDS), enables dispatchers to…READ MORE

York County 911 center hires new director, aims to enhance relations with first responders (PA)

YORK COUNTY, PA — The York County Commissioners announced on Friday that they have hired a candidate to lead the county’s 911 director.

Matthew Hobson will become York County’s 911 director and will begin leading the center on Feb. 10.

According to a release from York County officials, Hobson brings broad experience in the public safety and emergency response community… READ MORE

Harris County: Greg Jurrens explains how FirstNet can address LMR backhaul challenges [VIDEO]

Greg Jurrens, senior manager of radio services and public–safety technology for Harris County (Texas) Universal Services, describes how the county has used prioritized FirstNet broadband to provide backhaul links to deployable LMR units in challenging rural environments where commercial networks can get saturated, such as along the route to the funeral of former President George H.W. Bush. Jurrens also discusses a new solution the county is using to provide in-building coverage… READ MORE 

Dispatcher, a Parma Heights resident, lauded for efforts in saving life of Richmond Heights grandmother (OH)

RICHMOND HEIGHTS, Ohio — Lisa Forgach, a dispatcher with the Heights Hillcrest Communications Center in Cleveland Heights, was awarded with a plaque Tuesday evening (Jan. 28) at the Richmond Heights City Council meeting for her efforts on the job on Oct. 17, 2019.

On that date, Forgach, of Parma Heights, saved the life of an elderly woman by instructing the woman’s grandson, over the… READ MORE