Storm anxiety leads to rise in 9-1-1 calls (FL)

PANAMA CITY, Fla. — As severe weather crawled across the Panhandle on Thursday, 9-1-1 calls rang throughout the morning at the Bay County Emergency Operations Center.

“[It’s been] pretty steady all day,” said Bay County Communications Supervisor, Brian Hardin. “It started last night.”

Hardin said they’ve received calls about downed power lines and trees as well as questions about road and bridge closures. When it comes to residents calling with severe weather concerns, he said it wasn’t always this busy… READ MORE

The Impact of 911 Telecommunications on Family and Social Interactions

How does one know that the effort exerted to help someone else was worth it?

Speak to any 911 telecommunicator, and they’ll be able to describe several situations in which they knew their efforts made a difference – when they provided support over the phone to a woman assaulted by her husband, for example, or when they helped a son resuscitate his dying mother through life-saving CPR instructions… READ MORE