There’s a bill that would classify 911 dispatchers as first responders, and this local union is supporting it (VA)

They’re the first voice of reason you’ll hear when tragedy strikes, maintaining a calm steadiness all the while also ensuring first responders get to you in the safest and most efficient manner.

They’re public safety telecommunicators or 911 dispatchers though Donald Dinse, president and lobbyist for the International Association of Fire Fighters Local 2498 union, said the term… READ MORE

Texoma first responders recognized during 10th annual award banquet (TX)

SHERMAN, Tex. (KXII) – Thursday night, over a dozen telecommunicators were awarded for their service during the 10th Annual Texoma Regional 9-1-1 Telecommunications Banquet.

The Texoma Council of Governments has recognized responders for their devoted and dedicated service to their communities for the last decade.

This year, these employees are recognized officially as first responders… READ MORE

Jurisdiction View feature from RapidSOS a ‘game-changer’ for Arizona PSAP (AZ)

RapidSOS yesterday announced the general availability of its new Jurisdiction View module, which quickly displays enhanced location information and other data associated with all 911 calls within the jurisdiction of a public-safety answering point (PSAP) on a map interface that is being described as a “game-changer” for at least one 911 center.

Included in the RapidSOS Portal software application that is free to PSAPs, the Jurisdiction View feature provides a map depicting the location… READ MORE

Testa: Murphy Must Commit to Stopping Raids on 9-1-1 Fees

Almost All Collected Fees are Misappropriated

Senator Michael Testa pressed Governor Phil Murphy on his strategy to improve 9-1-1 emergency services after the governor stated in his Budget Address that he would ensure money is in place to modernize New Jersey’s emergency response infrastructure.

“Our county’s and town’s emergency services are on the front lines protecting the public, ensuring our families have access to quick, quality life-saving care,” said Testa (R-1). “The state… READ MORE