City phasing in next-generation 911 service (Canada)

For decades, dialing 911 and speaking with an operator has been the standard way to call for help. Winnipeg police are now preparing for the day when people can send for help by text message or video as well.

With the proliferation of mobile devices capable of transmitting photo, video and text messages, the Canadian Radio-television and Telecommunications Commission has directed telecommunications companies within Canada to upgrade their networks to allow people to access next-generation 911… READ MORE

Alyssa’s Law requiring panic alarms in schools moves forward with major changes (FL)

Legislation requiring panic alarms in public and charter schools throughout the state underwent major changes Thursday after a strike-all amendment in the House.

Members voted to remove a requirement that a single, uniform system be installed in all schools.

The Senate version of the bill (SB 70) still requires that uniform mobile alert system, which would be set up following a bidding process for a statewide contract… READ MORE

Annual Clearlake Police Department report shows drop in key crime numbers, new PSAP (CA)

CLEARLAKE, Calif. – For the second year in a row, the city of Clearlake has seen double-digit decreases in serious crime, and it’s also now seeing the lowest property crime numbers in 35 years.

[…] The agency’s big accomplishment, White said, is becoming a public safety answering point. The state government funded the transition and paid for a new 911 system. White said the system has redundancy and is connected to Mendocino and Lake counties so it can stay operational if backup help is needed… READ MORE

9-1-1 Dispatchers advised to ask additional questions regarding Coronavirus (SC)

CHARLESTON, S.C. (WCBD) – Government officials in Charleston are taking precautionary steps to mitigate the risks and impacts of COVID-19 in the Lowcountry.

Charleston County Emergency Management, along with partners, first responders, and health officials in the area, are making “every effort to educate staff and prepare should the virus spread to Charleston County.”

Part of that effort includes enhancing 9-1-1 Dispatch Center protocols. Dispatchers have been advised to… READ MORE