by ECC Editor | Mar 8, 2020 | Articles
CLAYTON, N.C. (WNCN) — A family of first responders from Clayton, North Carolina is celebrating two big wins against cancer.
Both Christina and Duane McKay are firefighters for the Archer Lodge Fire Department. Christina is also an emergency dispatcher.
In October of 2018, their daughter, Maddi, was diagnosed with cancer. The McKays were already at the hospital with Maddi several months later, when doctors diagnosed Duane with leukemia… READ MORE
by ECC Editor | Mar 7, 2020 | Comm Center News
CEDAR RAPIDS, Iowa (KCRG) Cedar Rapids has started initiating several plans to prepare for the potential spread of COVID-19. Local emergency responders say they’ve started enhanced screening as a precaution.
“Every 911 call that comes into the dispatch that is medical in nature will have those screening questions asked,” said Training Chief Jason Andrews with the Cedar Rapids Fire Department.
Those questions include checking for signs of fever or respiratory illness, followed by asking if callers have traveled… READ MORE
by ECC Editor | Mar 7, 2020 | Comm Center News
“911, what’s your emergency?”
The emergency in this case is at the Citrus County Sheriff’s Office Communications Center where there is a shortage of communication officers, officials say.
The trend is nationwide says April Heinze with the National Emergency Number Association (NENA), which focuses on improving 911 through research, standards development, training, education, outreach, and advocacy… READ MORE
by ECC Editor | Mar 7, 2020 | Articles
Data service for some FirstNet users was interrupted Thursday morning, but the issue was resolved, according to FirstNet contractor AT&T, which indicated that it is investigating the cause of the outage.
“Early this morning, data service was affected for some customers in the Southeast region,” according to an AT&T statement provided to IWCE’s Urgent Communications. “We worked quickly to resolve the issue, and service is currently running normally. Voice service was not impacted… READ MORE
by ECC Editor | Mar 7, 2020 | Comm Center News
Because most 911 systems were originally built using analog rather than digital technologies, Public Safety Answering Points, PSAPs (dispatch centers) across the country need to be upgraded to a digital or Internet Protocol (IP)-based 911 system, commonly referred to as Next Generation 911 (NG911).
NG911 enhances dispatch services to create a faster, more resilient system that allows voice, photos, videos and text messages to flow seamlessly from the public to the 911 network. NG911 will also help dispatch services … READ MORE
