LAURINBURG — Tele-communicators, also known as 911 operators, are often the unsung heroes and the “man behind the curtain.” However, the Scotland County Board of Commissioners has set out to change that.
At its last meeting on April 6, the board made a resolution stating that Scotland County will recognize National Public Safety Telecommunicator’s week, which began on Sunday… READ MORE
At a ceremony held March 2, superintendent of the Delaware State Police, Col. Nathaniel McQueen Jr., announced the winners of the annual Trooper of the Year and Civilian of the Year awards.
To help recognize the significance of the ceremony several distinguished guests were also in attendance to offer congratulatory remarks. They included Gov. John C. Carney Jr., Chief Deputy Attorney General Alexander Mackler and Acting Secretary of Safety and Homeland Security Kimberly Chandler… READ MORE
Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators. This year we honor the often unsung heroes of public safety, our dispatchers, during the week of April 12-18. Every emergency that a police officer or firefighter responds to either starts with, or is handled by, one of our public safety dispatchers. They are truly on the front line, and are generally the first person a citizen deals with during a crisis… READ MORE
A new service in San Francisco will allow people in dangerous situations to text 911 instead of calling, city officials announced Friday.
Although people are still encouraged to call 911 in emergency situations, the new option is intended for people who are not in a safe place to call for help; people who are deaf, hard of hearing, or have speech disability; or those who can’t speak to a 911 operator because of a medical emergency… READ MORE
At the Association of Public-Safety Communications Officials (APCO) annual conference, the organization hosted a professional development session titled 0% Turnover: How the Best 911 Leaders Keep Their Best Employees. The seminar featured Adam Timm, founder of The Healthy Dispatcher, a training company that seeks to help emergency telecommunicators boost leadership skills, better manage stress and thrive in their demanding profession.
Timm worked for the Los Angeles Police Department as a 911 … READ MORE
