by ECC Editor | Apr 16, 2020 | Articles, Comm Center News
It’s National Public Safety Telecommunicator Week, designed to recognize the work of emergency dispatchers around the area and across the country.
There’s a lot of work to do. Lyon County Emergency Communications Director Roxanne Van Gundy says the “heroes under the headset” manage every emergency call. That’s not to mention the urgent calls like assaults, stabbings or shootings, and it doesn’t factor in the 100-plus calls per… READ MORE
by ECC Editor | Apr 16, 2020 | Articles, Comm Center News
These silent heroes behind the headsets are more than just a voice on the other end of the line, according to a statement from KSP Post 9. They often save lives on a daily basis.
“Post 9 telecommunicators are an essential part of the daily operations at Post. They are the unseen heroes behind the scenes,” the statement said. “This week is an opportunity to give recognition to these individuals who … READ MORE
by ECC Editor | Apr 15, 2020 | Articles
A man who was high on heroin and wanted by police came to his sister’s daycare center. A group of deaf people became stranded in the middle of a large lake when their boat’s motor died. A woman was kidnapped by a trucker at a rest stop, sexually assaulted and then left in the back of his cab as he drove.
These are all real stories, and in each situation the people involved either couldn’t call 911 or would have put themselves in jeopardy by doing so…READ MORE
by ECC Editor | Apr 15, 2020 | Articles, Comm Center News
This happens to be National 911 Telecommunicator Week, but instead of celebrating or taking time off, workers in call centers are dealing with an unprecedented challenge.
As social distancing orders become stricter and COVID-19 cases climb, many 911 call centers are confronting an unexpected emergency, keeping telecommunicators healthy and trying to keep up with a historic demand.
30 percent of jurisdictions around the country are reporting higher call volumes during this pandemic. About 3% describe it as a significant… READ MORE
by ECC Editor | Apr 15, 2020 | Comm Center News
LAS VEGAS (KLAS) — Parts of Las Vegas will be shining gold this week to honor local telecommunicators, also known as dispatchers, during National Public Safety Telecommunicators Week.
This week, from April 12-18, Las Vegas City Hall and lights on Main Street in downtown Las Vegas will be gold to honor those individuals working as 9-1-1 operators, or dispatchers, in our community.
Each year, one week in April is selected to recognize public safety communicators for their performance in helping to save lives and property… READ MORE
