by ECC Editor | May 6, 2020 | Comm Center News
(INDIANAPOLIS) — Over the last 2 years, the Statewide 911 Board has covered more than $1M in training costs for Indiana PSAPs (Public Service Answering Point) for their 911 Telecommunication staff.
Providing training has been extremely relevant to dispatchers. Indiana Treasurer of State Kelly Mitchell, Chair of the Indiana Statewide 911 board, had this to say, “With technology constantly evolving, I saw the immense value in assisting local units of government to keep… READ MORE
by ECC Editor | May 6, 2020 | Uncategorized
Grays Harbor County can now text 911. A press release from the Grays Harbor E-911 Center said that “Being able to provide Text-to-911 services, is just one more way for us to be there for our citizens when they need help.”
Executive Director Brenda Cantu said “one of the main benefits of this technology is the ability to help those with hearing and speech difficulties gain equal access to 911 during an… READ MORE
by ECC Editor | May 6, 2020 | Comm Center News
For 911 call-takers and dispatchers, working from home isn’t an option during the pandemic, so call center managers are doing what they can to keep employees safe and healthy.
Taking a cue from grocery stores and other retail businesses, supervisors and managers at the Frederick County Emergency Communications Center first looked for a solution to the problem… READ MORE
by ECC Editor | May 5, 2020 | Uncategorized
FORT LAUDERDALE, Fla. – The Broward Sheriff’s Office is mourning the loss of an emergency communications operator who died Monday after contracting COVID-19.
Thompson, who worked at the North Communications Center in Coconut Creek, is believed to be the first police dispatcher/communications specialist to loser her life in the line of duty in the state, Sheriff Gregory Tony said… READ MORE
by ECC Editor | May 2, 2020 | Comm Center News
Texas Eastern 911 Network gifted the Harrison County Sheriff’s Department with a $30,000 donation, which was accepted by the Harrison County Commissioners Court this week.
The agency is the 9-1-1 emergency communications service the county uses, County Judge Chad Sims noted. Deputy Dwight Mays with the sheriff’s office said the money comes from a 50 cents fee found on phone bills… READ MORE
