Top-of-the-line disinfecting device delivered to county 911 call center (MD)

A steady rumble filled a meeting room in the Frederick County Public Safety Training Facility as 911 call center employee Kim Woolcock tried out a new cleaning device delivered to the facility Tuesday morning.

The applicator portion of the device resembled a handheld vacuum cleaner, only instead of an intake designed to suck in surrounding air, the short nozzle on the business end of the device sent out a stream of fine, dry mist into the room… READ MORE

911 operator helps mom deliver her own baby (TN)

In 911 jargon, the unicorn call, or white buffalo call, means a rare call, one most telecommunicators never get. 

Early in the day on Friday, May 1, Monica McCullough, with less than two years of experience as a telecommunicator at the Williamson County Communications Center, located in the Public Safety Center, answered one such call… READ MORE                                                               

Oakland’s 911 center is a disaster in emergencies, grand jury finds (CA)

OAKLAND — In April 2019, an Oakland police officer was stabbed in the neck as he was coming off his shift and walking to his car two blocks from the police station.

Bleeding from the attack, he called 911 on his cellphone, but he couldn’t get through despite trying several times. So in desperation, he called another cop working in an Alameda County building a mile away… READ MORE

AUDIO: City of Fredericksburg issues statement on 9-1-1 call during protests (VA)

Message from the City: The protest on June 13th was authorized by the City Government and monitored by the Police Department. Officers were staged one block from the demonstrations to divert traffic while protesters exercised their First Amendment rights. Unfortunately, protesters did not advise police where they would march, and some vehicles were not able to be diverted… READ MORE

A Lesson On How NOT To Use 9-1-1 (FL)

A Lesson On How NOT To Use 9-1-1
Around 2:45 a.m. this morning, a 9-1-1 call came in with a female voice heard in the background. The caller said “hello”, but then hung up. Officers went to the approximate area of the call, which was near the Winter Haven Hospital, however didn’t locate anyone. Another call came from the same number at 3 a.m. and a female’s voice was heard once again, however the phone disconnected… READ MORE