Proposed changes in 911 ID numbers leave some fire chiefs fuming (NY)

A conflict is brewing between the Oneida County Department of Emergency Services and a handful of local fire chiefs who do not want to give up their 3-digit identification numbers.

The county 9-1-1 Center is planning to switch from number identifications to plain language in order to better serve an impending upgrade to a digital radio system. But the local chiefs say they do not want to give up their 3-digits because of tradition and other technical concerns… READ MORE

New technology makes text to 911 process even easier (KS)

If you need to call 911 and need to start texting a dispatcher during the call, the Lyon County Emergency Communications Center now has technology to make that process even easier than before — especially in situations when language is a concern.


Director Roxanne Van Gundy says Kansas has had text-to-911 capabilities for several years, including Lyon County, but new technology will now make it easier to communicate through text… READ MORE

Communications center attains ACE distinction (Canada)

The Franklin County Emergency Communications Center is recognized as one of a few centers to receive prominent distinction in 911 Emergency Communication Services.

The communication center is the 279th emergency dispatch center in the world to attain International Academies of Emergency Dispatch status as an Accredited Center of Excellence for its use of the Medical Priority Dispatch System… READ MORE

Jail, comm center delays blamed on errors, COVID-19 (TX)

Delays in Hays County’s jail renovation and communications center are being blamed on COVID-19 and designer errors.The expansion and renovation of Hays County Jail and construction of a co-located emergency communications center was approved by voters in 2016.The coronavirus, which could not have been expected, has resulted in a “domino effect” involving manpower, manufacturing and delivery across a variety of trades and systems, county commissioners learned recently.

Telecommunicator Opening (MD)

FRANKLIN COUNTY DEPARTMENT OF EMERGENCY SERVICES Has an immediate opening for: Telecommunicator Trainee Department of Emergency Services Starting Rate: $15.37 Full Time Requirements include: High School diploma or GED, CPR Certification. Working knowledge of Public Safety communications preferred. Computer knowledge preferred. Must possess or obtain certification in the APCO 40 Hour Dispatcher Training program, a Pennsylvania approved Emergency Medical Dispatch and the CLEAN Terminal Operators program within three (3) months of date of hire… READ MORE