Managing & Monitoring NG9‑1‑1 Information Document Now Available

The NENA Managing & Monitoring NG9‑1‑1 Information Document provides guidance to 9-1-1 authorities at all levels, and to their vendors, on considerations and best practices for monitoring and managing NG9-1-1 services and infrastructure. The document covers end-state NG9-1-1 deployments and transitional deployments moving toward full NG9-1-1 functionality. This document contains information and advice; it does not contain requirements or specifications… READ MORE

What’s On Your Radar? – Evolving Technology for PSAPs’ Changing Needs

It’s hard to believe the changes we’ve endured in our PSAPs in only the first half of 2020. Just a few months ago, we were discussing the evolution to visual content. Little did we know that the uncertainty of COVID-19, coupled with social unrest, would force PSAPs to not only consider, but implement, technologies that weren’t on their radar six months ago. Among them are cloud technologies… READ MORE

911 Board reviews finances, tower project (MO)

The board governing the St. Francois County Joint Communications Center, which oversees emergency communication operations for St. Francois and Ste. Genevieve counties, heard a positive review on its financials and progress toward building a new radio tower on Simms Mountain during its recent monthly meeting… READ MORE

Council considers future of Ripon’s dispatch center (WI)

Whether to transfer the city of Ripon’s dispatch center to Fond du Lac County was a topic during Monday’s Common Council meeting.

Ultimately, it was suggest to take a wait-and-see approach as more information is discovered.

Ripon Police Chief Bill Wallner presented council members his thoughts on the matter, which was first brought up Aug. 10 during a Committee of the Whole meeting…

2018 Key Enacted 911 Legislation

Sixteen states enacted 22 bills in 2018 aimed at supporting and improving the efficiency of the 911 component of public emergency communication services operations. 

Although fewer states passed legislation pertaining to Next Generation 911 (NG911) in 2018 than in past years, at least four states—Colorado, Iowa, Maryland and Virginia—passed NG911-related legislation. NG911 is an internet protocol (IP)-based system that allows users to send digital information such as photos, text messages or videos, in addition to phone calls, to 911 call centers and reroute 911 calls among 911 call centers. A total of 20 states have adopted a statewide NG911 plan and 22 reported being in the installation and testing phase of NG911 component implementation, according to the 2017 National 911 Progress ReportREAD MORE