by ECC Editor | Sep 9, 2020 | Articles
There’s little question that the public sector can be slow to change, given the unwieldy nature of bureaucracy and the often limited funding these organizations have. And while that inefficiency often causes little more than frustration among the public it serves, what happens when it’s a matter of life and death?
For as much as technology has changed the world, emergency response remains much the same as it was in our childhood, no matter our age: we dial 9-1-1 and wait for an ambulance or fire truck to arrive. But what if we could communicate with first responders more efficiently, or even provide them more information about the situation before they arrive? READ MORE
by ECC Editor | Sep 9, 2020 | Comm Center News
ROHNERT PARK, CA — The Rohnert Park Department of Public Safety now offers Text-to-911 service for residents experiencing an emergency who are deaf, hard of hearing or have a speech disability, or who cannot safely call 9-1-1 in a dangerous situation.
Call If You Can, Text If You Can’t
“Call if you can, text if you can’t” is the slogan developed by the Federal Communications Commission —FCC — as the new technology continues to make its debut in parts of California… READ MORE
by ECC Editor | Sep 9, 2020 | Comm Center News
MARTINSBURG — Being the calm voice on the other end of the phone providing life saving advice to those in need while helping emergency services prepare and arrive on the scene of accidents and crimes fully briefed is not an easy feat and, according to Berkeley County officials, is certainly a job worthy of recognition.
In a meeting last week, Mary Kackley, Director of Berkeley County 911, along with Berkeley County councilmembers, recognized the entirety of the Berkeley County 911 staff for their work within the county in addition to the extra hours and effort each has put in since the beginning of COVID-19 spikes, shutdowns and quarantines back in March… READ MORE
by ECC Editor | Sep 8, 2020 | Comm Center News
LEEPER, Pa. (EYT) – After watching the installation of a 195-foot tall tower in Leeper on Thursday, Clarion County Commissioner Ed Heasley acknowledged the tower is one step in improving the 9-1-1 emergency communication system in Clarion County.
“It’s all part of gradual improvement, and the Leeper Tower is the first one to be soon completed in the county,” Heasley said. “The other ones are now being worked on. They include St. Petersburg, Knox, and Rimersburg.”
Clarion County owns some of the tower sites and leases space for the other sites… READ MORE
by ECC Editor | Sep 7, 2020 | Comm Center News
Did you know that Naperville’s Public Safety Answering Point (PSAP) will answer more than 50,000 emergency 9-1-1 calls along with nearly 200,000 non-emergency calls in a single year? This dedicated group’s truly impactful contribution to our city make it this month’s highlighted unit for the Naperville Police Department’s Safer Naper campaign.
Naperville’s stand-alone dispatch center serves the Naperville Police and Fire departments, Naperville Public Works and Public Utilities, and the Naperville Park District Police. It consists of two sections, Emergency Communications and City Dispatch, both of which operate 24 hours a day, seven days a week, 365 days a year… READ MORE
