by ECC Editor | Apr 9, 2022 | Articles, Comm Center News
WALL, NJ / ACCESSWIRE / April 7, 2022 / 911inform, the nation’s leading emergency management platform for Enterprise, announced today the launch of its Location Discovery Solution (LDS) for Panasonic. The 911 inform solution for Panasonic allows Panasonic to protect the investment in their legacy communications systems by providing RAY BAUM’S Act 506 compliant functionality for the existing installed base of Panasonic telephone systems. The 911 inform solution was built off of 911inform’s innovative, and award-winning Location Discovery Solution (LDS) and as integrated into the Panasonic PBX systems, it now provides owners of the existing Panasonic phone systems with the RAY BAUM’S Act compliant functionality as now required under federal law… READ MORE
by ECC Editor | Apr 9, 2022 | Comm Center News
CHAMPAIGN COUNTY, Ill. (WCCU) — Central Illinois 9-1-1 operators are in a position that is always in need, and current staffing levels are having an impact on those who are answering for emergencies.
“Our people are tired. They are tired of working overtime; they are tired of talking to grumpy people all the time,” said Operations Manager Betsy Smith with METCAD in Champaign County.
9-1-1 operators like at METCAD are dealing with a low number of staff members to respond to emergency calls… READ MORE
by ECC Editor | Apr 8, 2022 | Comm Center News
MARTINSBURG – Next week is National Public Safety Telecommunicators Week, and both Berkeley County and Jefferson counties honored telecommunicators in light of the week by reading a proclamation at meetings on Thursday.
“Whereas, thousands of dedicated telecommunicators daily serve the citizens of the United States and Canada by answering their telephone calls for police, fire and emergency medical services by dispatching the appropriate assistance as quickly as possible,” the proclamation read, “and whereas, the critical functions performed by professional telecommunicators also include those related to forestry and conservation operations. highway safety and maintenance activities, and many other operations performed by federal, state and local government agencies: and whereas, professional telecommunicators work to improve the emergency response capabilities of these communications systems through their leadership and participation in training programs and other activities… READ MORE
by ECC Editor | Apr 8, 2022 | Articles, Comm Center News
Multi-line telephone system (MLTS) owners and operators have several options for implementing Enhanced 911 (E9-1-1) and Next Generation 911 (NG9-1-1) technology. Whether the MLTS is on-prem, cloud-based, or hybrid, the organization’s responsibilities are the same. Every physical phone, softphone, call center application, videoconference application, etc., issued or in use and provided by the organization or connected to the organization’s network must be accounted for in the project plan. It is important to consider the most appropriate way to comply with FCC rules and regulations without sacrificing future options for NG9-1-1 service… READ MORE
by ECC Editor | Apr 8, 2022 | Articles, Comm Center News
A decade ago, the First Responder Network Authority (FirstNet) was authorized under the Middle Class Tax Relief and Job Creation Act of 2012 as an interoperable broadband network designed exclusively around the needs of public safety organizations. It was conceptualized in the wake of the Sept. 11, 2001 World Trade Center attacks, which laid bare communication shortcomings.
At first, given the massive scope of the undertaking, its completion wasn’t certain. Today, however, with upwards of 95 percent of the network completed ahead of schedule, city and county organizations are signing on… READ MORE