Transitional 911 systems have ‘very, very broad attack surface,’ working group warns

Members of a federal working group to guide the nation’s transition to an IP-based 911 system warned during a virtual event Wednesday that the emergency call system has a particularly large attack surface during this transitional period.

States and their emergency call centers have been upgrading their equipment and regional telecommunications infrastructure for several years in anticipation of next-generation 911, which will allow sharing of data like photos and videos… READ MORE 

City plans to upgrade 9-1-1 command center (FL)

The ongoing pandemic has led to some further funding for the City of Plant City as agencies continue to adjust their operations. 

While the City of Plant City has already discussed changes it hopes to see quickly brought to life throughout a variety of its facilities, last week’s city commission meeting showed another alteration is now on the horizon… READ MORE

FCC working on new three digit phone number to prevent suicide

In an effort to prevent suicide deaths and help those struggling with mental health, the FCC said they are working to create a new nationwide, three digit phone number similar to 9-1-1 but instead it will be 9-8-8. It would be a way for those struggling to get direct help from professionals.

Federal authorities say suicide claimed the lives of more than 48,000 Americans in 2018… READ MORE

Dispatcher error led police to release man who went on to commit ‘merciless and savage’ sex assault (Canada)

VANCOUVER — On an early spring day in 2015, just after noon, Caleb Heaton brutally attacked an East Vancouver woman inside her own home.

An agreed-upon record of the criminal case between Crown and defence reveals how the 25-year-old bound, gagged, and raped his victim, his behaviour so vicious, the judge referred to Heaton’s crime as “merciless and savage.”

Heaton was only stopped, court records show, because a witness on the street heard the victim’s screams and intervened… READ MORE