Wake County, N.C. deploys ASAP to PSAP

Wake County, North Carolina, including the City of Raleigh, joins a growing number of municipalities across the nation to implement Automated Secure Alarm Protocol (ASAP) at its Public Safety Answering Point (PSAP).

ASAP technology automates communication from alarm monitoring central stations to PSAPs and 911 centers, resulting in faster, more accurate emergency response… READ MORE

Recognizing 35 years of service (OR)

COOS BAY — Sept. 17 marked the 35-year anniversary of Rhonda Wilson as a 911 dispatcher for the City of Coos Bay.

Wilson began her career as a part-time dispatcher in the Coos Bay Police Department Communications Center in September 1985 and was hired as a full-time dispatcher in May of 1986, according to the City of Coos Bay. During that time, Wilson has seen a lot of change in the department relating to computer technology, radio communications and different policing philosophies which accompanied different police chiefs and supervisors… READ MORE

Holbrook Regional Emergency Communications Center Handles More Than 100 911 Calls During Wednesday Evening Storms (MA)

Director Steve Hooke reports that the Holbrook Regional Emergency Communications Center handled more than 100 calls Wednesday during the fast-moving storms that hit Norfolk County.

During the three-hour period between 6 and 9 p.m., HRECC telecommunicators received 120 911 calls, 109 Emergency CAD entries (including two calls for CPR) and 77 business line calls. More than 82% of calls received were wireless… READ MORE

Charlotte-Mecklenburg residents can now text 9-1-1 (NC)

CHARLOTTE, N.C. — The Charlotte-Mecklenburg Police Department has now integrated texting capabilities into its 911 answering system, allowing residents in need of emergency services to reach a first responder via text when calling 911 is not an option.

 “In the event of an emergency, we ask residents to call 9-1-1 when possible as this is the most effective way to communicate with a dispatcher and get a first responder out to you,” said CMPD Chief Johnny Jennings… READ MORE

Rave Panic Button Adopted by NM to Improve School Safety Statewide (NM)

Rave Mobile Safety, a Multiple Award Winner in the 2019 ‘ASTORS’ Homeland Security Awards Program, nominated in three categories in the 2020 ‘ASTORS’ Awards, has been selected by the state of New Mexico to deploy its Rave Panic Button in all K-12 schools across the state, New Mexico is the lastest state to join Oklahoma, Delaware and Louisiana in statewide deployments… READ MORE