CHARLOTTE, N.C. — The Charlotte-Mecklenburg Police Department has now integrated texting capabilities into its 911 answering system, allowing residents in need of emergency services to reach a first responder via text when calling 911 is not an option.

 “In the event of an emergency, we ask residents to call 9-1-1 when possible as this is the most effective way to communicate with a dispatcher and get a first responder out to you,” said CMPD Chief Johnny Jennings… READ MORE