Dispatchers praised for poise during shooting rampage (TN)

County officials honored employees at 911 Communications Center for their work during a shooting rampage in Coffee County that left three dead and several wounded.

During the Nov. 10 county commission meeting, county commissioners recognized the employees of the Coffee County Communications Center for their response to the Sept. 13 incident, which started in Coffee County with Dangelo Dorsey opening fire inside a vehicle traveling on Interstate 24 near Beechgrove. The violent crime spree raged through Middle Tennessee, ending with three deaths, including that of the perpetrator… READ MORE

Version 3 of the NENA i3 Standard for NG9-1-1 Available for 2nd Public Review & Comment

The NENA i3 Standard for Next Generation 9-1-1 provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards. As this is a 2nd public review, only the highlighted edits are open for comment.

Version 3 includes key updates to NG9-1-1 infrastructure to ensure continued support for interoperability on a national and international scale… READ MORE

Regional dispatch center opens in Foxborough (MA)

FOXBOROUGH, Mass. (WJAR) — A regional dispatch center opening in Foxborough has the technology to pinpoint a callers exact location, whether in a moving car or in the middle of a parking lot.

Nestled on a hill in the middle of F. Gilbert Hills State Forest, the Southeastern Massachusetts Regional Emergency Communications Center will handle all emergency calls from Foxborough, Mansfield, Easton, and Norton… READ MORE

Decision on future of dispatch center could come Monday (WI)

Will the city of Ripon’s communication center be dispatched to Fond du Lac County in 2021?

That is a question that could be answered Monday during the Common Council’s next meeting.

The topic, which first came to the council in August, took up the majority of last week Tuesday’s 2-hour and 20-minute meeting. The discussion featured the chiefs of the three departments — police, EMS and fire — sharing their opinions of the possible change and fielding questions… READ MORE