A staffing shortage is taking a toll at Luzerne County 911, according to county Executive Director Fred Rosencrans.
“Are we having morale issues? Absolutely. I don’t see any way to fix it anytime soon. We’re doing the best we can and trying to work with the staff the best we can,” Rosencrans told county council during its Tuesday work session… READ MORE
The Delta County Sheriff’s Office is pleased to announce that on Wednesday, October 21, 2020; the Delta County Board of County Commissioners voted unanimously to pass resolution 2020-R-026, to elevate Delta County 911 Dispatchers to the status of First Responders in Delta County.
Previously, the federal government’s Standard Occupational Classification System (SOCS) classified 911 dispatchers as “office and administrative support” professionals which includes secretaries, office clerks and taxicab dispatchers… READ MORE
Brian Rosen, co-chair of the NENA i3 Architecture Group, provides a status update for Version 3 of the NENA i3 standard for next-generation 911 (NG911), which is entering its second public review and comment phase and could be finalized as early as March 2021. Version 3 of i3 includes several notable additions, including new specifications for callbacks and language that is designed to enable interoperability between i3 systems… READ MORE
BELLEFONTE — There’s going to be a change at the top of Emergency Communications in Centre County.
At Tuesday’s Centre County Salary Board meeting, it was announced that longtime director Dale Neff is retiring at the end of the calendar year. Following a search, it was determined that assistant director Norm Spackman would take over for Neff, beginning in 2021.
County administrator Margaret Gray said that the county conducted a comprehensive search for Neff’s replacement… READ MORE
WASHINGTON (FOX 5 DC) – The Office of Unified Communications publically apologized to a D.C. mother on Tuesday, some five months after a D.C. dispatcher sent crews to the wrong address, delaying the 9-1-1 response time to a cardiac arrest emergency. Sheila Shepperd, 59, died in a hospital afterward, according to her family… READ MORE
