Medical Center EMS recognized as Accredited Center of Excellence (KY)

BOWLING GREEN, Ky. (WBKO) – Medical Center EMS has successfully completed the 20-step process to reaccredit its Communications Center as an Accredited Center of Excellence.

The Communication Center is the 250th emergency dispatch center in the world to attain the International Academies of Emergency Dispatch status as an Accredited Center of Excellence for its use of the Medical Priority Dispatch System… READ MORE

Study Finds Lewis County 911 Consolidation With TCOMM Might Not Be Huge Cost Saver (WA)

Results from the $96,922 Lewis County 911 feasibility study launched over the summer were presented to county commissioners Tuesday, posing the question of whether Lewis County should consolidate 911 dispatch services with Thurston County’s 911 Communications (TCOMM).

The feasibility study, conducted by California consulting firm DELTAWRX, confirmed that major funding is required to overhaul the county’s antiquated radio infrastructure, and that Lewis County’s emergency communications center is “underfunded and understaffed” by as many as 10 full-time employees… READ MORE 

$8.7 million regional dispatch center open for business (MA)

REGION – The $8.7 million new Southeastern Massachusetts Emergency Communications Center (SEMRECC) constructed at the High Rock site in Foxborough began taking your 911 calls in mid November.

The center is home to the Southeastern Massachusetts Regional 911 District, which handles Mansfield and Foxborough emergency calls and will add Easton and Norton later this month… READ MORE

OPP Launches App To Help First Responders Locate Lost 9-1-1 Callers (Canada)

A mobile app is being launched to help first responders find 9-1-1 callers who don’t know their location.

The OPP announced it will be using the WHAT3WORDS app in its Provincial Communication Centres effective immediately.

In an emergency situation, if a caller contacts police and doesn’t know where they are, the app will help call-takers pinpoint the location so officers can respond quickly and more accurately know where to find the person in need… READ MORE