The weight of a thank you

I received an unexpected thank you from a mentee a few weeks ago – a thoughtful gift and card thanking me for my efforts as her EMT preceptor. That same week and for several weeks prior, I had been feeling burnt out and exhausted from doing too much. I felt unmotivated, uninspired and spread far too thin. Little did she know that her simple gesture of thanks would be enough to reverse a temporary but trying downward spiral.

Several years earlier, a similar situation took place. While considering a resignation from the volunteer agency I’ve loved for most of my adult life, I received a lengthy, hand-written note and flowers from the mother of a young man who had recently taken his own life… READ MORE

LCECC Director discusses benefits of SNAP and Protecting PAUL programs for citizens and dispatchers alike (KS)

The Lyon County Emergency Communications Center is encouraging citizens to look into two unique programs aimed at assisting special needs individuals in times of crisis.

LCECC Director Roxanne Van Gundy joined KVOE’s Morning Show Friday to discuss the county’s Special Needs Awareness Program also known as SNAP. The SNAP program allows parents or guardians of special needs individuals to provide information about their children or loved ones to dispatch that could be extremely useful in a time of emergency or crisis… READ MORE

NG911 Institute: CAll for Nominations!

The NG911 Institute hosts the Annual 911 Honor Awards Reception to honor the heroes and leaders of the 911 community. The Co-Chairs of the Congressional NextGen 911 Caucus and other Members of Congress and federal government leaders are invited to attend and to present the awards to 911 professionals and government leaders from across the United States… READ MORE

Mendocino County residents can now send 911 emergency text messages (CA)

The Mendocino County Sheriff’s Office would like to announce that people in Mendocino County now have the ability to text their emergencies to 9-1-1 using a cellular phone.

Text to 9-1-1 is designed for hearing or speech impaired members of the community, those in a situation where it is too dangerous to make a voice call to 9-1-1, or those in an area of the county with limited service where a voice call cannot be made, but a text message can be delivered… READ MORE

County formalizes taxing district for 911 center (MT)

The Flathead County commissioners passed a resolution Monday establishing a special taxing district for the Flathead Emergency Communications Center, meeting the requirements of a ballot measure voters passed in November to increase funding for 911 services and equipment.

Since 2009, the communications center has been run jointly by the county, Whitefish, Columbia Falls and Kalispell, with the three cities contributing funding for dispatch services. The commissioners’ resolution sets Dec. 31 as the expiration date for that arrangement… READ MORE