by ECC Editor | Dec 19, 2020 | Comm Center News
HENRICO COUNTY, Va. — Henrico County’s 911 center is in need of dispatchers who play a vital role in the safety of the community.
Attracting applicants has become a challenge for many emergency call centers throughout the country, according to Henrico dispatcher Ally Steuart.
Steuart admitted that the job is stressful and demanding… READ MORE
by ECC Editor | Dec 18, 2020 | Press Release
The NG9-1-1 services supporting Grant and Taylor Counties are built consistent with the universally acknowledged NENA i3 standard for a secure, IP-based system leveraging global standards to accelerate innovation and interoperability. More than 80% of calls to 9-1-1 now come from smartphones, so adoption of the i3 standard is crucial for transmitting the information these phones can provide during an emergency… READ MORE
by ECC Editor | Dec 18, 2020 | Press Release
In an emergency, every second counts. That’s why T-Mobile is launching new 911 capabilities – Location-Based Routing and Next Generation 911 connectivity over IP – two critical advancements that can speed up emergency response times by helping pinpoint the location of callers, reducing the need for call transfers, and enabling a more efficient and effective 911 communication system… READ MORE
by ECC Editor | Dec 18, 2020 | Comm Center News
The issue of 9-1-1 hang-ups are continuing to hamper the Taber/Vauxhall RCMP detachment.
Last month, the RCMP saw another 48 9-1-1 hang-ups in the Municipal District of Taber which is the third most this year following only June (60) and July (63).
As the issue has persisted for several years now, the RCMP are hopeful they can get the situation under control… READ MORE
by ECC Editor | Dec 17, 2020 | Comm Center News
MACOMB, IL – Four Western Illinois University Office of Public Safety police officers and an OPS telecommunicator received letters of commendation from WIU today (Dec. 16) for their quick action, and subsequent investigation, in response to an incident Sept. 15 involving a student being allegedly shot by his roommate. In addition, OPS recognized two Macomb Police Department (MPD) officers for their efforts.
OPS Sgt. Curt Bilbrey, Cpl. Guy Huston, Det. Matt Haslam and Officer Brant Bonifas, along with WIU Telecommunicator Adam Becker, were honored by Office of Public Safety Interim Director Derek Watts. MPD Officers Steve Huffman and Nick Severs were also recognized by WIU… READ MORE