by ECC Editor | Jan 1, 2021 | Comm Center News
Four days after the bombing on Christmas Day in downtown Nashville crippled cell service, internet and even key tools for law enforcement across a multi-state region, White County, Tennessee residents still struggled to get through to the county’s emergency communications center.
Though the center’s landlines worked and officials pushed out a non-emergency number via social media, the rural Tennessee county’s 911 Emergency Director Suzi Haston said she remained shocked their wireless services were still out after the bombing damaged an AT&T building more than 90 miles away… READ MORE
by ECC Editor | Jan 1, 2021 | Comm Center News
Over two years ago, when Atlanta Mayor Keisha Lance Bottoms announced a 30% pay raise for the city’s police officers, it was heralded as a big win for department morale, recruitment and retention.
Not included in that group of employees who got the bonus were the dozens of 9-1-1 operators who work in a call center on Peachtree Street less than a mile north of Atlanta Police Department headquarters. They answer thousands of emergency calls every day and dispatch police officers across the city, a demanding job made more stressful by the pandemic… READ MORE
by ECC Editor | Jan 1, 2021 | Comm Center News
BUTLER COUNTY, Ohio —
The Butler County Sheriff’s Office said it’s investigating after its communications center systems were hacked.
Sheriff Richard Jones said once they found the malware activity in the system, they started to investigate and restore operations and the impact of the incident… READ MORE
by ECC Editor | Dec 31, 2020 | Comm Center News
BELLE FOURCHE –– Although the Butte County Commission approved an updated three-year dispatch contract with Belle Fourche during its Dec. 15 meeting, the Belle Fourche City Council has yet to come to an agreement as the current contract expires Thursday.
The city of Belle Fourche has contracted with Butte County to provide dispatch operations since 2007… READ MORE
by ECC Editor | Dec 31, 2020 | Comm Center News
This year, during a world-wide pandemic, Shawnee Communications Center processed thousands of calls for emergency assistance. Some of these calls for help were familiar, while others were new in nature and the way in which they were processed to maintain the safety of the scene responders and the citizens. Throughout the year, several telecommunicators were recognized for their efforts in saving lives and making 9-1-1 services better for the community… READ MORE
