by ECC Editor | Apr 15, 2022 | Comm Center News
BAY COUNTY, Fla. (WMBB)– They are there in our some of our darkest times, when we dial 911.
A 911 dispatcher answers the call, ready to provide the help we need.
The second week in April recognizes their hard work across the nation, for National Public Safety Telecommunicators Week.
Each day, hundreds of calls are answered by dispatchers for every type of emergency.
One by one, answering the calls of distress and sending help… READ MORE
by ECC Editor | Apr 15, 2022 | Comm Center News
BOWLING GREEN, Ohio (WTVG) – The second week of April is always National Public Safety Telecommunicator Week, which honors dispatchers nationwide.
When we hear “dispatcher” we typically think of people on the other end of 911 phone calls. But that’s not the only kind of dispatchers we are able to call for help. When something happens on the roadways, it’s a good idea to contact the Ohio State Highway Patrol.
Being a dispatcher is much harder than many of us may realize… READ MORE
by ECC Editor | Apr 14, 2022 | Comm Center News
Everyone knows that 9-1-1 is a universal number that should be called in the event of an emergency … or do they?
All over the United States ,9-1-1 Centers have encountered hurdles when educating the public when it comes to the 9-1-1 and its uses. That’s why Vermilion Valley Regional Emergency Communications Joint Authority (Vcom) is urging all educational organizations, parents and caregivers to assist with the “9-1-1 Education” during the month of April as part of National 9-1-1 Education Month.
The goal will be to educate as many people on 9-1-1, its uses, its challenges and the future capabilities during the month. Vcom will have education materials available during the month of April… READ MORE
by ECC Editor | Apr 14, 2022 | Comm Center News
Local first responders are using a new app to simplify communicating the exact locations of those in need of assistance. The app is called what3words (W3W) and can be downloaded for free. It divides the Earth’s surface into squares 3 meters per side, (57 trillion of them) and assigns a unique combination of three common words to each one. A person calling for help can give those three words to a dispatcher, who can easily communicate the exact location to police, fire or medical personnel.
Ride and delivery services are using the app, as well as businesses and humanitarian organizations seeking to improve “last mile delivery efficiency” (from what3words.com.) In 2018, Mercedes-Benz acquired a 10% share in the company and has begun incorporating the system into its onboard entertainment and navigation systems… READ MORE
by ECC Editor | Apr 14, 2022 | Articles, Comm Center News
s our nation celebrates National Telecommunicators Week, the Industry Council for Emergency Response Technologies (iCERT) wishes to extend its deepest gratitude to those men and women that answer our 9-1-1 calls. These professionals provide critical life-saving assistance by connecting each of us to police, fire, and emergency medical services during times of emergency.
While it is important to acknowledge the selfless efforts of our 9-1-1 telecommunicators during this national week of recognition, it is even more essential to ensure they have the most advanced 9-1-1 systems available to perform their jobs. Consequently, iCERT urges Congress to make the deployment of Next Generation 9-1-1 across our country a national priority and to provide state and local authorities with the resources needed to effectively protect our citizens, communities, and nation… READ MORE
