What’s being done after 911 delays and deaths? I-Team investigates (OH)

CLEVELAND (WJW)– The FOX 8 I-Team is investigating what’s being done to protect you after a series of delays with local 911 calls and people dying.

We recently revealed three cases of people dying after calls for help. So, we’re asking, what about the next time you dial 911? Is anything being done to prevent the same problems? The family of Dennis Derbin said something must be done. READ MORE

Action News Jax Investigates: Delay in JSO dispatch answering 911 calls (FL)

JACKSONVILLE, Fla. — Action News Jax is asking questions about delays in dispatch answering 911 calls after Action News Jax reporter Bridgette Matter could not get ahold of dispatch.

Matter called 911 after a man was acting erratically and approached her car in downtown Jacksonville.

Matter made several attempts to call 911 using two different phones but never heard anyone pick up and answer… READ MORE

New Orleans police to move record-keeping to cloud (LA)

Law enforcement officers in New Orleans will soon be able to access records, data and receive real-time alerts through their cell phones and laptops via a new cloud-based tool that city plans to install this year.

The Orleans Parish Communication District, the public safety answering point for all emergency communications in New Orleans, on Monday announced it will transition to a digital records system offered by Hexagon, a Swedish technology company that produces software and sensors… READ MORE 

Utah legislator seeks $1M in mental health help for stressed first responders

SALT LAKE CITY — One Utah lawmaker wants to provide first responder agencies throughout the state with $1 million to develop or enhance their mental health resources.

The Salt Lake Valley has experienced five suicides of first responders due to the stress they took on in their jobs — three firefighters, one police officer and one dispatcher, said Layne Hilton, behavioral health and wellness officer for Unified Fire Authority, adding that they all came from areas with inadequate support for mental health programs… READ MORE

Big Island Police Department electrical issues resolved after affecting 9-1-1 calls (HI)

HILO, Hawaii (KHON2) — UPDATE: 02/08 11:33 a.m.: Electrical issues affecting the Hawaii Island Police Department’s communications center has been resolved, says HPD.


Hawaii Island police (HPD) are reporting electrical issues with its communications center resulting in limited phone services. HPD says they are still able to answer calls and provide service, but advise the public to anticipate slight delays… READ MORE