by ECC Editor | Feb 12, 2021 | Comm Center News
BILLINGS – 9-1-1 dispatchers are the first line of defense for citizens needing help with everything from routine to life threatening situations, yet they often go unrecognized for their service.
The Billings City/County 9-1-1 Center is the critical link between the community and public safety resources, like the Billings Police and Fire Departments, as well as the Yellowstone County Sheriff’s Office. With all the changes the pandemic brought in 2020, it also created a shortage of dispatchers at the 9-1-1 center… READ MORE
by ECC Editor | Feb 12, 2021 | Comm Center News
A switch from analog to digital 911 systems has caused problems statewide, and Gunnison County’s emergency telephone authority warns that government and business offices should check their phone systems to see if they need to remedy their 911 connection, too.
All 911 Centers in the State of Colorado have been required to migrate from the legacy 911 system, which is an analog system, to an IP-based digital system called the ESInet (Emergency Services IP Network). Gunnison Regional Communications Center migrated to this new system in late October 2020… READ MORE
by ECC Editor | Feb 12, 2021 | Comm Center News
Governor Andrew M. Cuomo today announced more than $29 million in grant funding has been awarded to Chenango, Putnam, St. Lawrence, Ulster and Wyoming Counties to improve local emergency communication. This funding will support a variety of projects including the construction of new radio towers, securing and updating existing infrastructure, as well as upgrades to local 911 call centers. Investments will improve the ability to communicate critical information during emergency situations locally and enhances public safety in communities statewide… READ MORE
by ECC Editor | Feb 12, 2021 | Comm Center News
SIOUX CITY (KTIV) — When an emergency strikes and minutes matter, you might call 911, but sending a text might not even cross your mind.
But, for two years, the Woodbury County Communications Center has been using this option. It came out of a statewide initiative in Iowa to enable 911 dispatch centers to receive “Text to 911” calls.
Those are the words you typically think of when talking to someone at 911. But, in this technology-driven world, another option is available: texting… READ MORE
by ECC Editor | Feb 11, 2021 | Comm Center News
Police and emergency officials from Ontario have called it ‘an invaluable tool for gaining a better understanding of emergencies. The North Bay Police Service is in the early process of implementing a new Next Generation-911 service for the area.
Officials say the transitioning from the traditional 9-1-1 voice services to Next Generation-911 (NG-911) is complex and will eventually impact every emergency service within the province… READ MORE
