MetroSafe in need of dispatchers, call-takers as 911 center is consistently understaffed (KY)

LOUISVILLE, Ky. — Over 30 positions are vacant at the MetroSafe 911 center and officials say filling these vacant positions has been a challenge even before the pandemic.

“There are people who retire out of this position and when they do, we need to fill those positions and it takes up to a year to do that with the training,” said MetroSafe spokesperson Jody Duncan. Duncan says the emergency services center is feeling the effects and is now promoting a telecommunicator trainee program as part of its hiring spree. It’s a paid eight-week program with a starting salary of nearly $18 an hour… READ MORE

Arlington Emergency Communications Deputy Wins State Recognition (VA)

The Virginia Association of Public Safety Communications Officials (VA APCO) has honored Arlington’s Emergency Communications Center (ECC) Deputy Administrator Jeffrey Horwitz with its Public-Safety Communications Information Technologist of the Year award.

The honor recognizes an individual who has demonstrated extraordinary technical knowledge and expertise in their support of public safety communications.

“Jeff Horwitz is an exceptional leader in the field of public safety communications,” said Dave Mulholland, administrator of the Emergency Communications Center. “Not only has he has led our team through the County’s most significant emergencies of the past three decades, including working as 9-1-1 Systems Manager and dispatching emergency services to the Pentagon on 9/11, but has also used his vision and dedication to position Arlington County as a national leader in the adoption of cutting edge emergency communications technology…. READ MORE

County to begin negotiations for new E911 system (VA)

County to begin negotiations for new E911 system (VA)

The Lunenburg County Board of Supervisors (BOS) unanimously voted to take the next steps in moving the county further in developing a new E911 radio communication system.

The new system, which could see construction begin next summer, will cost the county around $3.8 million.

An $89,000 State Homeland Security Grant will assist the county with the process…

Roswell 911 Center recognized for excellence (GA)

The Roswell 911 Emergency Communications Center has been recognized for excellence in managing fire-related calls.

The 911 center was named an Accredited Center of Excellence for emergency fire dispatching by the International Academies of Emergency Dispatch (IAED), a Roswell statement said.

Roswell is the 56th agency to receive the accreditation in the world… READ MORE

COMPA president: closing police dispatch center will be ‘catastrophic’ (AZ)

The City of Maricopa Police Association (COMPA) stands with the Fraternal Order of Police Lodge 78 in support of opposing the closure of the City of Maricopa’s Emergency Communications Center (ECC). We believe closing the EEC will be catastrophic.

The City of Maricopa Police Association is a local associate organization of the Combined Law Enforcement Associations of Arizona (CLEAA) – a statewide police organization made up of law enforcement associations from across the state of Arizona. COMPA has represented sworn police officers and other members in law enforcement since 2007… READ MORE