by ECC Editor | Jun 25, 2021 | Comm Center News
Estes Park Police Department’s Emergency Communication Center also known as EPECC has again been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency medical dispatching. EPECC first obtained ACE accreditation in 2018 and has to recertify every three years in order to maintain this prestigious accreditation. EPECC was the 257th Medical ACE in the world.
IAED is the standard-setting organization for emergency dispatch services worldwide. Accreditation (and subsequent re-accreditation) from the IAED is the highest distinction given to emergency communication centers, certifying that the center is performing at or above the established standards for the industry. Centers who earn ACE status are the embodiment of dispatch done right, and have demonstrated strong local oversight, rigorous quality processes, and a commitment to data-driven continuous improvement… READ MORE
by ECC Editor | Jun 25, 2021 | Comm Center News
The Corsicana Police Department congratulates Caylin Milligan, Chelsea Dyer and Savannah Ybarra, and the entire Corsicana Police Department Emergency Communications Team, recently awarded by the North Central Texas 9-1-1 region.
Milligan and Dyer were winners of the 2020 Trainer of the Year for outstanding work they do in training new hires in the Communications Center… READ MORE
by ECC Editor | Jun 24, 2021 | Comm Center News
ANTIGO, Wis. (WAOW) — Just this month, the Langlade County Sheriff’s Office says it’s taken more than 150 accidental 911 calls.
An accidental call could be fatal when interfering with a real call.
More than 700 times this year there’s been no emergency, just an accidental 9-1-1 call.
“Every time the dispatcher has to take a break to answer every single 9-1-1 call that comes in..it can certainly detract the job of assisting someone that really needs help instead of an accidental dial, and it takes a lot of time to accomplish that,” said Sheriff Mark Westen, Langlade County Sheriff’s Office… READ MORE
by ECC Editor | Jun 24, 2021 | Uncategorized
Texas Governor Greg Abbott signed House Bill 786 into law, which requires all telecommunicators in the state to be trained in telecommunicator CPR (T-CPR). The American Heart Association, the world’s leading nonprofit organization focused on heart and brain health for all, has led the effort to expand T-CPR training for instances of out of-hospital cardiac arrest.
More than 350,000 Americans experience an out-of-hospital cardiac arrest each year. Only about 1 in 10 victims survives this dramatic event. CPR, especially if performed immediately, can double or triple a cardiac arrest victim’s chance of survival… READ MORE
by ECC Editor | Jun 24, 2021 | Comm Center News
The National Highway Traffic Safety Administration (NHTSA) published a solicitation for collaboration efforts on the design, implementation, and operation of a nationwide geographic information system (GIS) data store as a means to create and adopt technical and operational requirements for a national interconnected 911 landscape.
GIS data is a core element of the modernization initiative to move U.S. dial-in service for emergencies from legacy systems to Next Generation 911 (NG911). NG911 utilizes GIS data for 911 emergency call routing functions and location validation functions. Using NG911 technology, the 911 call “finds” the appropriate public safety answering point (PSAP), and does that faster that legacy systems… READ MORE
