by ECC Editor | Apr 26, 2022 | Articles, Comm Center News
DALLAS, April 26, 2022 (GLOBE NEWSWIRE) — A new suite of telecommunicator CPR (T-CPR) training and education programs designed for the first first responders in a sudden cardiac arrest emergency is now available from RQI Partners, the partnership between the American Heart Association® (Association) and Laerdal Medical (Laerdal), to help improve cardiac arrest survival rates in communities nationwide. RQI® Telecommunicator CPR (RQI T-CPR) has expanded to three program and learning tiers, marking a first-ever milestone, and offering emergency communications centers and telecommunicators access to more tailored and cost-effective solutions… READ MORE
by ECC Editor | Apr 26, 2022 | Comm Center News
Christina Lee has been named “Telecommunicator of the Year 2021” for the Rutherford County Sheriff’s Office for her actions when a plane crashed into Percy Priest Lake, killing seven people.
According to a news release from the sheriff’s office, Lee calmly radioed information to deputies responding to the plane crash on May 29, 2021.
Lee received and processed a significant amount of information that day, said Sgt. Alicia Frogge… READ MORE
by ECC Editor | Apr 26, 2022 | Articles, Comm Center News
The question isn’t whether City Councilor Louie Sanchez calls 911 too much. It’s whether police are responding in time to prevent serious crimes and save lives. But you wouldn’t know that based on the recent dismissive tone of the Albuquerque Police Department.
Sanchez, who served 25 years with APD before taking office in January, has been pressing city officials about why officers weren’t dispatched after a recent 911 call in which Sanchez reported a man at a gas station hitting another man with the butt of a gun and pointing the gun.
Rather than immediately dispatching officers, the 911 operator said she was setting up a “be on the look out.” Meanwhile, the report of a man pointing and striking another man with a gun got no response for about 50 minutes… READ MORE
by ECC Editor | Apr 26, 2022 | Comm Center News
MARSHALL, Mich. — The Calhoun County Consolidated Dispatch Authority (CCCDA) has named its employee of the year. For 2022, the award has been given to Kate Cole.
Cole began her career as an emergency telecommunicator in 2016. Her interest in the field began during a criminal justice internship. Cole is also a Communication Training Officer, who trains the CCCDA’s newest employees. She is also a member of the Public Education and Relations Committee… READ MORE
by ECC Editor | Apr 26, 2022 | Comm Center News
ORO VALLEY, Ariz. (KGUN) — When you dial 9-1-1, Makenna Ritzel is one of the many dispatchers ready to help.
“Some days we get really busy and there are a lot of calls we have to take,” said Ritzel.
At just 18-years-old, Ritzel is getting a head start on a career she has always dreamed of.
“When I was younger, I said I wanted to be a cop. When I got older I started looking into the police department,” said Ritzel… READ MORE