County attempts to improve emergency communications

DAVIDSON COUNTY — New software could soon allow 911 calls in Davidson County to be processed more efficiently, reducing response times, according to county officials.

The Davidson County Board of Commissioners gave staff the go-ahead earlier this month to negotiate a replacement for its Computer-Aided Dispatch system, or CAD system, which connects agencies across the county. Commissioner Fred McClure indicated that the consensus to put this item on this week’s agenda was a significant step in the right direction for the area’s law enforcement and emergency teams…

Widow of Chicago 911 dispatcher who died of COVID-19 now hospitalized in ICU on ventilator, son says

By Eric HorngTuesday, November 24, 2020 7:43PMCHICAGO (WLS) — A Chicago 911 dispatcher died from COVID-19 earlier this month, and now his wife is seriously sick with the same disease.

For the Lopez family of Archer Heights, the last few weeks have been devastating. Now, they’re imploring others to think beyond this Thanksgiving.

“My mom is going to be in the ICU for Thanksgiving, and we’re going to be planning a funeral for my Pops,” said their son, Ricardo Lopez…

9-1-1 emergency: Battling stress in the communications center

2020 has been a challenging year. With the ongoing COVID-19 pandemic, recent civil unrest and an increasingly hostile political environment, the challenges are unlikely to go away anytime soon.

Many Americans are experiencing heightened levels of stress and anxiety due to these challenges. For those who serve as a lifeline to the public during these uncertain times, the stress level is especially compounded.

We must ensure 9-1-1 professionals take proactive measures to prioritize their mental health and well-being now more than ever…

Emergency Communication Technician – Denver 9-1-1 (CO)

Denver’s 9-1-1 Emergency Communications Agency is staffed by public safety professionals who are trained to answer 9-1-1 and non-emergency telephone calls, as well as dispatch police, fire and paramedic resources. The 9-1-1 team works in partnership with Denver Police, Denver Fire and Denver Health Paramedics to ensure the safety and quality of life for residents, businesses and visitors in the City and County of Denver.A 9-1-1 Emergency Communications Technician is an universal call taking position that provides emergency and non-emergency telephone and text assistance to individuals who are calling or texting Denver 9-1-1 for Police, Emergency Medical Services, and/or Fire and provides emergency medical dispatch triage and instructions over the phone…

Jefferson County 9-1-1 Dispatch Donates Computers to First Responding Agencies in the County (MO)

Several first responding agencies in Jefferson County will be receiving new laptop computers thanks to a donation by Jefferson County 9-1-1 Dispatch.

Jeffco 9-1-1 Dispatch Chief Travis Williams says 344 laptops, costing more than 850-thousand dollars was donated. 166 of those laptops were already purchased by the Jefferson County Sheriff’s Office. Chief Williams says they have since reimbursed the sheriff’s office for those laptops…