Kent Co. Dispatch Authority launches $25M new radio system (MI)

GRAND RAPIDS, Mich. — The Kent County Dispatch Authority is launching a new, $25 million digital radio system for police, fire and emergency response personnel that they say will improve communications and enhance public safety.

The 800-megahertz radio system replaces an outdated analog system and joins the statewide radio system operated by the Michigan Public Safety Communication System, a news release said Tuesday…

Kent County 911 call centers are effectively running throughout the pandemic (MI)

KENT COUNTY, Mich. — Local police dispatchers have changed their procedures in order to make the emergency process smoother for Emergency Medical Service responders due to this years significant rise in calls about health concerns due to the pandemic. 

The Kent County Sheriffs department call center manager, Brett Hulliberger, said from July 2019-July 2020 about 25% of all service calls were medical, which is pretty standard. But the majority of medical calls have been directly COVID related meaning they’ve seen a decrease in other medical emergencies…

Meriden’s lack of trained dispatchers is dangerous, union says, but danger could soon be alleviated (CT)

MERIDEN — Five months after city leaders said they were aggressively working to alleviate a worker shortage at the city’s Emergency Communications Center, the department is on its way to something close to a full roster, City Manager Timothy Coon said this week.

Staffed with seven dispatchers when it usually budgets for 14 and can have as many as 18, the center has four new people hired and in training and six more job candidates still involved in the interview or hiring process, said Doree Price, the center’s director…

FBI expands use of FirstNet services

The FBI has signed on for FirstNet mobility services to support its day-to-day and emergency operations.

The FBI will expand its use of the nationwide public safety wireless broadband network using FirstNet Ready devices such as smartphones, air cards modems and more.  The five-year, $92 million deal with AT&T, the company managing the deployment of FirstNet, represents the largest commitment to the network by a law enforcement or public safety agency…